Technical Writer

Keywords Studios

. The Technical Writer is responsible for ensuring that all policy and support-related content within PJT is clear, structured, and easy to understand for its intended audience.

Posted 4/30/2026full-timeDublin • 🇮🇪 IrelandMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

The Technical Writer is responsible for ensuring that all policy and support-related content within PJT is clear, structured, and easy to understand for its intended audience.
This role focuses on translating policy logic and operational workflows into well-structured, consistent, and user-friendly documentation for both agents and players.
The Technical Writer works closely with PJT Leads and Experts to refine content quality, eliminate ambiguity, and ensure that documentation aligns with PJT standards and best practices.
Review and refine policy-related content (FAQs, Hub articles, bot messages) to ensure clarity, readability, and consistency.
Improve wording, tone, and structure to make complex information easy to understand.
Identify and resolve ambiguous or potentially misleading phrasing.
Define and maintain content structure standards across PJT documentation.
Ensure consistency in formatting, terminology, and writing style.
Support the creation of templates and guidelines for scalable content development.
Act as a final reviewer for key PJT content before publication.
Ensure that all content meets PJT standards of clarity, consistency, and usability.
Support quality checks on newly implemented or updated materials.
Adapt content to suit different audiences (e.g. agents vs players).
Collaborate with PJT Leads, PJT Experts, ARO, QA, and other stakeholders to ensure content aligns with operational needs.
Provide guidance and feedback to team members on writing quality and structure.
Support continuous improvement of documentation based on feedback, QA insights, and agent experience.

Requirements

What you’ll need

Advanced English Proficiency (written and verbal, C2 level).
Strong instructional writing and editing skills.
Ability to simplify complex topics into clear, structured content.
Ability to organize information for logical flow and readability.
Strong attention to detail and consistency.
Ability to identify ambiguity and improve clarity in documentation.
Ability to provide clear, constructive, and actionable feedback on others’ writing.
Strong interpersonal and communication skills, with the ability to collaborate across cultures and functions.
Ability to collaborate effectively with cross-functional teams.
Effective written and verbal communication.
Excellent organizational skills.
Proactivity, Time Management, and Resourcefulness skills.
Experience with tools such as Google Docs, Google Sheets.
Experience managing content in a Knowledge Base environment.
Ability to work effectively in a highly global, remote, and diverse team across time zones and cultures.

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Keywords Studios Website LinkedIn All Job Openings 10,000+ employees Founded 1998 🎮 Gaming 📱 Media 🤖 Artificial Intelligence Gaming
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Artificial Intelligence Keywords Studios is the #1 global games services provider, offering an end-to-end platform supercharged by technology. They deliver technical and creative solutions to the global video games industry, with services including game development, art services, audio development, QA testing, localization, marketing services, and player engagement. Keywords Studios also works on accessibility services, content globalization, and advanced AI & technology solutions. Founded on decades of experience, they are committed to responsible business practices and provide industry-wide insights for unparalleled experiences to audiences around the world. Technical Writer 🔥 1 hour ago 🏢🏡 Dublin – Hybrid ⏰ Full Time 🟡 Mid-level 🟠 Senior 🔏 Technical Writer Apply Now Find Hiring Managers Customize resume for this job Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
The Technical Writer is responsible for ensuring that all policy and support-related content within PJT is clear, structured, and easy to understand for its intended audience.
This role focuses on translating policy logic and operational workflows into well-structured, consistent, and user-friendly documentation for both agents and players.
The Technical Writer works closely with PJT Leads and Experts to refine content quality, eliminate ambiguity, and ensure that documentation aligns with PJT standards and best practices.
Review and refine policy-related content (FAQs, Hub articles, bot messages) to ensure clarity, readability, and consistency.
Improve wording, tone, and structure to make complex information easy to understand.
Identify and resolve ambiguous or potentially misleading phrasing.
Define and maintain content structure standards across PJT documentation.
Ensure consistency in formatting, terminology, and writing style.
Support the creation of templates and guidelines for scalable content development.
Act as a final reviewer for key PJT content before publication.
Ensure that all content meets PJT standards of clarity, consistency, and usability.
Support quality checks on newly implemented or updated materials.
Adapt content to suit different audiences (e.g. agents vs players).
Collaborate with PJT Leads, PJT Experts, ARO, QA, and other stakeholders to ensure content aligns with operational needs.
Provide guidance and feedback to team members on writing quality and structure.
Support continuous improvement of documentation based on feedback, QA insights, and agent experience. 🎯 Requirements
Advanced English Proficiency (written and verbal, C2 level).
Strong instructional writing and editing skills.
Ability to simplify complex topics into clear, structured content.
Ability to organize information for logical flow and readability.
Strong attention to detail and consistency.
Ability to identify ambiguity and improve clarity in documentation.
Ability to provide clear, constructive, and actionable feedback on others’ writing.
Strong interpersonal and communication skills, with the ability to collaborate across cultures and functions.
Ability to collaborate effectively with cross-functional teams.
Effective written and verbal communication.
Excellent organizational skills.
Proactivity, Time Management, and Resourcefulness skills.
Experience with tools such as Google Docs, Google Sheets.
Experience managing content in a Knowledge Base environment.
Ability to work effectively in a highly global, remote, and diverse team across time zones and cultures. Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs Senior Technical Writer 🕒 March 24 Teckro 51 - 200 ⚕️ Healthcare Insurance 💊 Pharmaceuticals 🧬 Biotechnology Website LinkedIn All Job Openings Senior Technical Writer at Teckro modernizing clinical trials through clear, structured documentation and collaboration with engineering and product teams. 🏢🏡 Dublin – Hybrid ⏰ Full Time 🟠 Senior 🔏 Technical Writer View More Technical Writer Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs

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Hard Skills & Tools

instructional writingeditingcontent structure standardscontent developmentquality checkspolicy logic translationoperational workflows documentationambiguity resolutionclarity improvementreadability enhancement

Soft Skills

attention to detailorganizational skillsproactivitytime managementresourcefulnessinterpersonal skillscommunication skillscollaborationconstructive feedbackadaptability