Keywords Studios

Senior UX Researcher

Keywords Studios

full-time

Posted on:

Location Type: Hybrid

Location: Pune • 🇮🇳 India

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Job Level

Senior

About the role

  • Design & Execute Research: Plan, design, and conduct a wide range of user research activities including usability testing, interviews, surveys, field studies, card sorting, and competitive analysis.
  • Generate Insights: Synthesize qualitative and quantitative data from various sources to identify key user pain points, unmet needs, behavioral patterns, and mental models.
  • Inform Product Strategy: Translate complex research findings into clear, compelling, and actionable insights and recommendations for product managers, designers, and engineers.
  • Collaborate & Influence: Partner closely with product management, UX/UI designers, content strategists, and engineering teams to integrate research throughout the product lifecycle.
  • Stakeholder Communication: Present research findings, methodologies, and strategic implications to stakeholders and leadership, effectively communicating the 'why' behind user behaviors.
  • Build Research Practice: Contribute to the development and standardization of research processes, tools, and best practices within the design team.
  • Drive User Empathy: Act as an advocate for the user, fostering a user-centered culture across the organization.
  • Mentorship: Potentially mentor junior researchers or designers on research methodologies.

Requirements

  • Experience: 5–8 years of professional experience specifically in UX Research roles, preferably in a fast-paced product-led environment.
  • Portfolio: A strong portfolio demonstrating a range of research methodologies, clear articulation of insights, and demonstrable impact on product design.
  • Methodological Expertise: Deep understanding and hands-on experience with both qualitative and quantitative research methods, and the ability to choose appropriate methods for different research questions.
  • Analytical Skills: Proven ability to analyze complex data sets, identify patterns, and draw insightful conclusions.
  • Communication: Excellent verbal, written, and visual communication skills, with a proven ability to distill complex information into engaging narratives for diverse audiences.
  • Tools: Proficiency with research tools (e.g., user testing platforms, survey tools, analytics dashboards) and presentation software.
  • Collaboration: Demonstrated ability to work effectively in cross-functional teams.
  • **Preferred Qualifications:**
  • Experience with SaaS/Enterprise software products, especially in customer support or conversational AI.
  • Familiarity with design thinking principles and agile development methodologies.
  • Experience integrating research insights into a broader Design System context.
  • Degree in Human-Computer Interaction (HCI), Psychology, Cognitive Science, Sociology, Anthropology, Information Science, or a related field.
Benefits
  • Hybrid setup
  • Worker's insurance
  • Paid Time Offs
  • Other employee benefits to be discussed by our Talent Acquisition team in India.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
UX Researchusability testinginterviewssurveysfield studiescard sortingcompetitive analysisqualitative research methodsquantitative research methodsdata analysis
Soft skills
communicationcollaborationmentorshipanalytical skillsuser empathystakeholder communicationinfluencesynthesis of dataarticulation of insightsadvocacy