Keyrock

Junior IT Operations Specialist

Keyrock

full-time

Posted on:

Origin:  • 🇧🇪 Belgium

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Job Level

Junior

Tech Stack

LinuxMacOSRustWeb3

About the role

  • Assist in provisioning, managing, troubleshooting and maintaining new and existing company-issued equipment, acting as an internal IT helpdesk/support desk for a combination of in-person Brussels-based equipment and worldwide remote equipment
  • Assist in automating repetitive or low-complexity tasks
  • Providing first level of contact, Tier L1, in person or by chat or email
  • Identify the issue and redirect to appropriate team member to solve the issue
  • Create or maintain documentation related to projects or procedures

Requirements

  • Recently graduated BSc Computer Science, Systems and Network Administration, or related fields.
  • Comfortable with a combination of desktop MacOS, Linux.
  • Familiarity with bash, as well as a willingness to learn on the job
  • General interest in any combination of networking, consumer computing and the cryptocurrency landscape
  • Excellent communication skills, with the ability to explain technical concepts to non-technical users.
  • Good level of English at least B2
  • Experience in managing large fleet of devices in several locations
  • Knowledge of MDM systems
  • Basic knowledge of IdP and IAM systems
  • Familiarity with ticketing systems.
  • Certifications about Apple environment, Okta, Google or MDM systems are a plus.