Enrollment Advisor

Keypath Education

Enrollment Advisor facilitating prospective students through their university application process. Supporting students from lead to start to ensure informed decisions and timely admissions.

Posted 6/25/2026full-timeRemote • Illinois • 🇺🇸 United StatesJuniorMid-Level💰 $65,000 - $75,000 per yearWebsite

About the role

Key responsibilities & impact

Facilitate prospective students through the application process for their University of choice.
Uncover the needs and objectives of a prospective student through a set of interviews.
Support the student through the admissions and registration process to ensure all requirements and deadlines are met.
Communicate with prospective students through phone calls, emails, or text messages regarding the University and program.
Follow the departmental and management guidelines for lead management and moving leads through the different statuses in the CRM system.
Achieve daily metrics surrounding number of calls, speed to lead metrics, talk time per day, and number of applications per day as set by the Manager.

Requirements

What you’ll need

Bachelor’s degree required.
2-3 years of sales experience (in an outbound call center preferred).
General knowledge of higher education and/or College admissions and recruitment experience preferred.
Technically proficient.
Excellent written and verbal communication skills.
Goal-oriented and demonstrated ability to meet sales targets.
Supervisory management skills and the ability to oversee delegated tasks.
Proven ability to effectively provide training and explain processes and procedures.
Strong attention to detail and customer service skills.
An understanding of the Higher Education and Post-Secondary Education sector, including working for a Higher Education Institution, is preferred.

Benefits

Comp & perks

Access a competitive array of medical, vision, and dental insurance plans.
Take advantage of our Employee Assistance Program (EAP) and various mental health and well-being support programs.
Quarterly $75 Remote Work Stipend for internet and remote work-related technology expenses.
Tuition reimbursement and professional development programs.
401(k) retirement contributions and company matching.
Paid leave policies designed to ensure you have the time to rest and recharge.
Company-supported life and AD&D insurance, along with short-term and long-term disability coverage.
Inclusive parental leave programs designed to support you and your family.

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

sales experienceCRM system proficiencygoal-orientedtraining skillsattention to detailcustomer service skills

Soft Skills

excellent written communicationexcellent verbal communicationsupervisory management skillsability to meet sales targets

Certifications

Bachelor’s degree