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Keyloop

Product Support Manager

Keyloop

Support Manager leading customer support teams and ensuring effective customer issue resolution in Denmark. Driving continuous improvement and team development within customer enablement.

Posted 6/29/2026full-timeRemote • 🇩🇰 DenmarkMid-LevelSeniorWebsite

About the role

Key responsibilities & impact
  • Lead and motivate a team of support associates
  • Drive engagement, accountability, and a customer-first mindset across the team
  • Support recruitment and onboarding of new team members
  • Develop, implement, and optimise support policies, procedures, and standards

Requirements

What you’ll need
  • Strong understanding of the company’s strategic goals
  • Proactive approach to identifying and addressing areas for improvement
  • Leadership and supervision skills
  • Ability to communicate effectively with customers, support staff, and other stakeholders

Benefits

Comp & perks
  • An inclusive environment to thrive
  • Be rewarded for your efforts
  • No academic qualifications required

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
Proactive ApproachAccountabilityInterpersonal Skills