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Tech Stack
Tools & technologiesGo
About the role
Key responsibilities & impact- Be accountable for the allocated OEM(s) in all matters pertaining to Keyloop’s relationship with this OEM.
- Be the guardian of Keyloop’s ‘sustainable strategic partnerships’ with the OEM.
- Shape and deliver the communication of Keyloop strategies to the OEM.
- Engage with OEM Senior Management who are able to take more strategic decisions across multiple functional areas.
- In partnership with the OEM identify and develop new mutually beneficial strategic growth initiatives.
- Where appropriate, deliver any (dedicated or virtual) consultancy, research, and development resources (either within or outside of the direct control of this role) that are required to facilitate projects.
- Oversee compliance of Keyloop DMS certification and mandate requirements, working with market teams to drive adoption and resolve escalations.
- Provide consistent and clear communications lines across all interested parties within Keyloop to/from the OEM.
- Work closely with Functional Management to ensure alignment of strategy and operation.
- Effectively collaborate and communicate with the with Go to Market organisations working on the services within their markets.
- Collaborate closely with the Programme and Partner Management team to ensure successful (on time and quality) delivery of projects and partner initiatives.
- Be the conduit for relaying the OEMs strategies and their impact on Keyloop back through the organisation.
- Support the Markets in strategic National Sales Company and Dealer sales situations.
- Communicate (and escalate where necessary) the status of OEM issues to the relevant markets.
- Be an integral part of the OEM’s steering committee and as part of this act as an escalation point of any service / delivery issues and conflicts.
- Communicate (and escalate where necessary) the status of OEM issues to the relevant markets.
- Negotiate on behalf of Keyloop any contracts / certifications / endorsements with the OEM.
- Identify key partners that Keyloop can collaborate with in order to increase the breadth and depth of the service delivery and therefore the relationships.
- Manage the budget, forecasting, Purchase Order cycle – on time and to quality – every time.
- Maintain an accurate pipeline, deliver against forecast, and report commercial performance to senior leadership on a regular cadence.
- Ensure Say = Do.
Requirements
What you’ll need- Self-starter
- Retail automotive industry background and also be able to demonstrate extensive experience of client management
- Strong Software as a Service delivery background, ideally in the Automotive industry
- Multi-market / multi-geography experience, ideally across European markets such as DACH, UK, Nordics, or Benelux
- Strong commercial awareness and skills
- Contract negotiation skills
- Issue Management
- IT literacy
- Significant business experience to be able to represent Keyloop at pivotal moments in that relationship is also essential.
- A broad business background that allows the candidate to maintain credibility over a wide range of matters is very important.
- An ability to maintain a technical delivery conversation with key customers.
Benefits
Comp & perks- An inclusive environment to thrive
- Be rewarded for your efforts
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Software as a Servicecontract negotiationissue managementbudget managementforecastingpipeline managementcommercial performance reportingconsultancyresearch and development
Soft Skills
self-starterclient managementstrong commercial awarenesseffective communicationcollaborationstrategic thinkingproblem-solvingrelationship managementnegotiation