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Keyloop

Support Specialist

Keyloop

Support Analyst providing excellent service to customers in the automotive industry. Responsible for resolving issues and enhancing customer satisfaction in a global team environment.

Posted 5/12/2026full-timeHyderabad • 🇮🇳 IndiaMid-LevelSeniorWebsite

Tech Stack

Tools & technologies
ERPMS SQL ServerSQL

About the role

Key responsibilities & impact
  • Owning and progressing cases through to resolution
  • Communicating effectively with customers and team members
  • Documenting solutions and producing written guidance
  • Coaching and mentoring colleagues

Requirements

What you’ll need
  • Experience of working with customers
  • ERP Application support
  • Experience of supporting customers to a high level of performance, productivity and customer satisfaction
  • Understanding of the automotive industry and specialism in one business area (desirable)
  • Microsoft SQL server and SQL database skills (desirable)

Benefits

Comp & perks
  • An inclusive environment to thrive
  • Opportunities for professional development and collaboration
  • Performance-based pay and benefits

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
ERP Application supportMicrosoft SQL ServerSQL database
Soft Skills
communicationcoachingmentoringcustomer serviceproblem-solving