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Tech Stack
Tools & technologiesAWSAzureCloudDNSFirewallsGoogle Cloud Platform
About the role
Key responsibilities & impact- Lead technical discussions with key clients, understanding their requirements and challenges, and providing advanced technical solutions that align with their business objectives.
- Drive solution development for key accounts, ensuring that solutions are tailored to meet specific customer needs and are technically robust.
- Provide advanced technical guidance and expertise to both internal teams and clients, serving as a subject matter expert in the field.
- Contribute to strategic sales initiatives by leveraging deep product knowledge and understanding of customer needs to support the development of effective sales strategies.
- Collaborate cross-functionally with product management, engineering, and other teams to ensure alignment between customer requirements and product capabilities
- Stay updated on industry trends, emerging technologies, and competitor offerings to provide insights and recommendations for product enhancement and innovation.
- Act as a trusted advisor to clients, building strong relationships based on technical expertise, reliability, and a commitment to delivering value-added solutions.
- Mentor and coach junior team members, sharing knowledge and best practices to help them develop their technical skills and advance in their careers.
- Participate in product testing and feedback to provide meaningful, actionable feedback to improve product quality and user experience.
Requirements
What you’ll need- Bachelor's degree or equivalent experience
- Extensive experience in leading technical discussions and solution development for key accounts.
- Demonstrated ability to contribute to strategic sales initiatives and mentor junior team members.
- Strategic thinking to contribute to the development of sales strategies and initiatives.
- Mentorship skills to support the growth and development of junior team members.
- Adaptability to handle evolving market dynamics and customer needs.
- Ability to independently drive large customer meetings (onsite and virtual) to develop and document a recommended architecture and deployment roadmap.
- Familiarity with enterprise software, identity, and security solutions as well as networking fundamentals like Exchange, Active Directory, PKI, Digital Certificates, DNS, Firewalls, Load Balancers, Azure, AWS, and GCP
- Security certifications (CISSP etc.) a plus
- Experience with cloud-based environments such as Azure, AWS and/or Google Cloud.
Benefits
Comp & perks- Second Fridays (a company-wide day off on the second Friday of every month minus November and December due to the Holiday schedule). Please note that this benefit is subject to change.
- Comprehensive benefit coverage globally.
- Generous paid parental leave globally.
- Competitive time off globally.
- Dedicated employee-focused ambassadors via Key Contributors & Culture Committees.
- DIVERSE Commitment, a call to action for a more inclusive and diverse future in business, society, and technology.
- The Keyfactor Alliance Program to support DEIB efforts.
- Wellbeing resources, wellness allowance, mindfulness app free membership, Wellness Wednesdays.
- Global Volunteer Day, company non-profit matching, and 3 volunteer days off.
- Monthly Talent development and Cross Functional meetings to support professional development.
- Regular All Hands meetings – followed by group gatherings.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
solution developmenttechnical guidancestrategic sales initiativesproduct testingarchitecture designdeployment roadmapnetworking fundamentals
Soft Skills
leadershipmentorshipstrategic thinkingadaptabilityrelationship building
Certifications
CISSP