Deposit Account Control Agreement (DACA) Product Associate

KeyBank

DACA Product Associate supporting KeyBank’s commercial payments and deposit-control products. Managing onboarding, risk reviews, reporting, compliance, and client-service improvements across treasury banking solutions.

Posted 8/5/2026full-timeCleveland • New York, Ohio • 🇺🇸 United StatesJuniorMid-Level💰 $69,000 - $105,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Commercial Treasury Banking products and services, with a strong ability to analyze data for informed decision-making and align product initiatives with business goals. Proficient in risk management, compliance, and enhancing client experiences through effective collaboration and communication.

Highest-signal resume keywords

Commercial Treasury Banking ProductsRisk ManagementData AnalysisClient ResolutionProject Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Excel ProficiencyCompetitive AnalysisUnderstanding of Fraud ProcessesKnowledge of Treasury ManagementUnderstanding of Commercial CardMerchant ServicesFXRegulatory ComplianceAgreement-Language MonitoringBilling and Servicing

Soft Skills

Clear Oral CommunicationWritten CommunicationPresentation SkillsCollaborationProblem-Solving

Certifications & Qualifications

Bachelor's Degree in BusinessMaster's Degree in Business Administration

Industry Keywords

Commercial Deposit Account Control AgreementRisk ReviewsClient ExperiencePerformance MeasurementKeyBank Policies and Procedures

About the role

Key responsibilities & impact

Assist in all aspects of KeyBank’s Commercial Deposit Account Control Agreement program, including solution consulting, onboarding, agreement-language monitoring/review, billing, servicing, and risk reviews
Support the DACA Product Manager with new and existing payment products, processes, and services
Partner with the legal vendor and DACA Product Manager to support regulatory compliance and evolving business and client requirements
Conduct ad-hoc research and resolve daily issues, data requests, reporting requirements, remediation findings, and regulatory requests
Prepare monthly risk and operational reports, conduct initial analysis, and review findings with the Product Manager
Enhance the onboarding and account-servicing experience
Identify product and process gaps, strengths, and weaknesses
Participate in forecasting, performance measurement, monitoring, and assessing client-experience impacts
Collaborate with Risk and Compliance to align initiatives with Key’s moderate risk profile
Partner with internal technology, third-party vendors, and strategic partners to develop new client solutions
Comply with KeyBank policies and procedures, act professionally and ethically, avoid conflicts of interest, and act in clients’ and Key’s best interests

Requirements

What you’ll need

Bachelor's Degree in business or related field (preferred)
Master's Degree in Business Administration (preferred)
Equivalent experience (required)
1+ years of experience in operations, client resolution, risk management, or legal support (required), or 1+ years of experience in a payments/commercial rotational program (required)
Understanding of Commercial Treasury Banking products and services (required)
Ability to understand and apply commercial banking principles
Ability to align product initiatives with broader business goals
Ability to identify and mitigate risks in product operations and compliance
Ability to analyze data and situations to make informed decisions
Ability to collaborate with Risk, Compliance, Product Managers, technology teams, vendors, and strategic partners
Clear oral and written communication skills
Excel proficiency for reporting, analysis, and performance tracking
Presentation skills
Project management skills
Knowledge of treasury management, commercial card, merchant services, and FX
Familiarity with fraud processes and dispute resolution
Competitive analysis skills
Understanding of brand rules and alignment, including Mastercard and Visa
Ability to evaluate product impacts on client satisfaction and performance
Ability to comply with KeyBank policies, procedures, and Code of Conduct
Ability to perform general office physical demands, including prolonged sitting, frequent PC/laptop use, and occasional lifting/pushing/pulling of computer bags up to 10 lbs

Benefits

Comp & perks

Base salary of $69,000.00–$105,000.00 annually
Eligibility for incentive compensation, which may include production, commission, and/or discretionary incentives
Flexible work options when the role can be performed effectively in a mobile environment
Supportive teammates
Flexible, inclusive work environment
Challenging projects
Accessible leaders
Opportunities to grow in the position and career
Reasonable accommodations for qualified individuals with disabilities or disabled veterans