Lead Financial Crimes Investigator

KeyBank

Lead Financial Crimes Investigator conducting fraud, AML, and suspicious-activity investigations for KeyBank. Mitigating risk, supporting SAR decisions, and improving banking compliance processes.

Posted 8/4/2026full-timeBrooklyn • New York, Ohio • 🇺🇸 United StatesSenior💰 $52,000 - $80,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in conducting fraud investigations and risk assessments while effectively communicating with stakeholders. Proficient in mentoring and training team members, ensuring adherence to compliance standards and improving investigative processes.

Highest-signal resume keywords

Fraud InvestigationRisk AssessmentCAMS CertificationCFE CertificationFinancial Crimes Policies

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Investigative TechniquesAnalytical TechniquesDecision-Making ProcessesData-Gathering ToolsRoot-Cause AnalysisFinancial Crime DetectionAnti-Money Laundering LawsCustomer Information VerificationQuality ReviewPolicy Improvement

Soft Skills

Effective CommunicationMentoringCollaborationRapport BuildingProblem Solving

Certifications & Qualifications

CAMS CertificationCFE Certification

Industry Keywords

BSAKYCComplianceBanking Risk FactorsOrganizational Information Disclosure

About the role

Key responsibilities & impact

Conduct investigations of confirmed fraud and suspicious activity requiring high-risk review
Mitigate losses and potential risks
Manage the investigative workbench and meet SLAs
Conduct and make decisions on investigations and review investigations for quality alerts
Identify potential onboarding and retention risk
Mentor and train newly hired investigators and serve as a department SME
Verify and validate customer information and transaction activity using internal and external systems
Formulate and clearly articulate supportable rationales for investigation outcomes, including SAR or customer retention decisions
Partner with Lines of Business to clarify and document client or banking relationship risk factors
Resolve matters where supporting documentation inadequately describes client risk
Develop rapport and communicate with Compliance and Lines of Business partners
Identify and escalate conflicting or inconsistent information in customer profiles
Recommend and help implement improvements to policies, procedures, and processes
Perform other duties as assigned
Comply with KeyBank policies, procedures, ethical standards, and client interests

Requirements

What you’ll need

High School Diploma or GED (required)
Bachelor's Degree in business administration, criminal justice, intelligence studies or related field (preferred)
2+ years of investigative, relevant banking, customer contact and/or law enforcement experience (required)
CAMS certification (preferred)
CFE certification (preferred)
Other related industry certification (preferred)
Working knowledge of organizational information disclosure practices and policies
Working knowledge of risk assessment and risk control processes, tools, and techniques
Working knowledge of effective communication concepts, tools, and techniques
Working knowledge of collaborative techniques
Extensive experience completing tasks with high levels of precision
Basic understanding of major products, services, and product/service groups
Ability to achieve planned outcomes using assigned and back-channel resources
Extensive experience with analytical techniques and tools, root-cause analysis, and alternative solution development
Extensive experience with decision-making processes and tools
Working knowledge of financial crimes policies and procedures
Working knowledge of financial crime detection, prevention, and response processes
Working knowledge of the federal, state, and local regulatory environment
Working knowledge of data-gathering and reporting tools, techniques, and processes
Knowledge of anti-money laundering laws, regulations, and guidance, including BSA and KYC
Ability to communicate face to face, by phone, and using a PC/laptop
Ability to lift/push/pull computer bags or backpacks up to 10 lbs.

Benefits

Comp & perks

Incentive compensation eligibility, which may include production, commission, and/or discretionary incentives
Eligible KeyBank benefits
Hybrid work arrangement with 2+ days
Flexible options when work can be performed effectively in a mobile environment
Supportive teammates
Flexible, inclusive work environment
Challenging projects
Accessible leaders
Opportunities to grow in the position and career