Product Manager – Business Originations

KeyBank

Product Manager overseeing KeyBank's business origination capabilities, collaborating with cross-functional teams for enhancing customer experience. Responsible for agile product lifecycle management and continuous improvement.

Posted 7/25/2026full-timeBuffalo • New York • 🇺🇸 United StatesJunior💰 $69,000 - $105,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in product lifecycle management, user-centered design, and data-driven decision-making to enhance business origination capabilities. Proficient in collaborating with cross-functional teams to deliver innovative digital products and services that meet customer needs.

Highest-signal resume keywords

Product Lifecycle ManagementAgile MethodologyUser-Centered DesignData AnalysisDigital Product Development

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data AnalysisUser Story DocumentationProduct Backlog ManagementUsability TestingCustomer Insights AnalysisDigital Product DevelopmentRequirements GatheringPerformance MonitoringDefect TriageStrategic Thinking

Soft Skills

Analytical MindsetCollaborationInnovative ThinkingPassion for User ExperienceCommunication

Certifications & Qualifications

Bachelor's Degree in BusinessBachelor's Degree in MarketingBachelor's Degree in Information Systems Management

Industry Keywords

Business OriginationDigital LandscapeCustomer JourneysCompetitive AnalysisDigital User Experience

About the role

Key responsibilities & impact

Support the end-to-end product lifecycle for KeyBank's business origination capabilities
Partner with cross-functional teams to identify customer needs, define requirements, deliver innovative solutions, and drive continuous improvements
Gather and analyze user feedback to identify needs, pain points, and opportunities for product improvement
Collaborate with analytics, designers, technology teams, and business partners to define and prioritize the problem, capture requirements and identify solutions
Support product discovery activities, including research, usability testing, feedback collection, and analysis of customer insights
Assist documenting user stories and maintaining product backlogs to support delivery priorities
Participate in agile ceremonies and assist with planning, backlog refinement, user acceptance testing (UAT), defect triage, and validation of product functionality
Monitor product performance and analyze qualitative and quantitative data to identify trends, measure outcomes, and recommend improvements
Develop knowledge of business origination products, capabilities, customer journeys, and supporting technology platforms

Requirements

What you’ll need

Bachelor's Degree in business, marketing, information systems management or equivalent (preferred)
1+ years of experience in digital business and/or product development (required)
Strong analytical mindset, data driven decisioning and insights
Thought leader and familiar with industry competitive analysis
Experience working in a collaborative, Agile, and data-driven environment
Digital native with a strong understanding of the digital landscape, technologies, disrupters, and best practices
Experience creating innovative digital products and services that drive business results
Working knowledge and appreciation for user-centered design and digital user experience
Passionate about leveraging user-generated data and third-party data to create intelligent, software driven customer experiences
Ability to think strategically coupled with the ability to drive to execution

Benefits

Comp & perks

Health insurance
401(k) matching
Flexible work arrangements
Paid time off
Professional development opportunities
Incentive compensation including production, commission, and/or discretionary incentives