Senior Research Insights Manager
KeyBank
Python
Salary
💰 $100,000 - $110,000 per year
Job Level
Senior
Tech Stack
Python
About the role
- The CX Measurement & Insights team manages quantitative and qualitative marketing research for the enterprise, including research design, research execution, analysis, actionable insight synthesis, and presentation creation.
- The team partners with and presents learnings and recommendations at all levels of the organization, including the executive and the CEO.
- We are looking for a highly motivated and experienced market research professional with a proven background in delivering qualitative and quantitative primary market research and competitive intelligence for Consumer and B2B segments.
- The Senior Research Analyst will join our CX+EX Measurement & Insights team to assist the team in analyzing market, client, and employee data – distilling insights into a package that is consumable to various audiences.
- This includes synthesizing insights uncovered across multiple sources to identify meaningful points of delight and friction for our clients and employees, as well as thinking progressively when it comes to the display/communication of the most important takeaways.
- ESSENTIAL JOB FUNCTIONS: Demonstrate strong active listening and probative skills, analyze data, distill insights, build presentations, and manage vendor relationships.
Requirements
- Bachelor's degree in Mathematics, Statistics, Data Science, Engineering, Finance, Economics, Computer Science, Data and Business Analytics or equivalent experience
- 6+ years of relevant work experience running data analysis using SAS, Python, R, SPSS or via advanced Excel capabilities
- Strong working knowledge of statistical techniques (numerous regression and other advanced multivariate analyses)
- Proficient in Excel (multi-layer formulas as well as applying statistical testing) and PowerPoint
- This position is NOT eligible for employment visa sponsorship for non-U.S. citizens.
