Specialty Solutions Consultant – Integrated Payments

KeyBank

Solutions Consultant specializing in merchant referrals and integrated payments at KeyBank. Collaborating with cross-functional teams to enhance partner relationships and drive business growth.

Posted 7/13/2026full-timeRemote • Ohio • 🇺🇸 United StatesMid-LevelSenior💰 $80,000 - $150,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in merchant portfolio management and sales, with a strong focus on building and maintaining relationships with partners. Proficient in risk management, compliance, and strategic business development within the financial services sector.

Highest-signal resume keywords

Merchant Portfolio ManagementPayments IntegrationChannel Partner CollaborationRisk ManagementClient Relationship Building

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Merchant Systems3rd Party Payment IntegrationsMerchant SalesBusiness Development StrategiesExcelWordPowerPoint

Soft Skills

Relationship ManagementAdvocacyProblem Solving

Tools & Technologies

Fiserv Platform

Industry Keywords

ComplianceRisk StandardsCredit QualityClient ExperienceFintechISVs

About the role

Key responsibilities & impact

Work closely with the Channel Sales Manager, Payment Advisors, Relationship Managers to intake, plan and deploy new referral and partnership relationships.
Serve as the primary and central point of contact for the Commercial Bank on net new partner opportunities and direct merchant sales opportunities for our Technology Sales Team.
Build and maintain strong, trusted relationships at multiple levels within partner organizations.
Identify early warning signs that may impact partner success, customer experience, or credit quality and escalate as appropriate.
Act as the partner’s advocate within the bank while ensuring alignment with bank policies, risk standards, and strategic priorities.
Partner with credit, compliance, legal, and risk teams to address concerns and implement mitigation strategies with prudent risk management to protect the long-term health of the portfolio.
Work alongside internal teams to provide stewardship of the client experience. In times this may be as an escalation point for new boardings or overseeing sensitive implementations and onboardings where necessary.
Maintain industry knowledge and expert status; remain current with internal and external product development and innovations.
Collaborate with internal and external/vendor partners to develop, drive and execute on specific go-to-market business development strategies. To include good fit clients, pricing strategy and targeted offerings.
Perform other duties as assigned; duties, responsibilities and/or activities may change, or new ones may be assigned at any time with or without notice.
Comply with all KeyBank policies and procedures, including without limitation, acting professionally at all times, conducting business ethically, avoiding conflicts of interest, and acting in the best interests of Key’s clients and Key.

Requirements

What you’ll need

5-7 years’ experience in merchant portfolio management or merchant sales.
Experience working with the Fiserv platform a plus.
Proficient knowledge of merchant systems, payments integrations, 3rd Party Payment Integrations and processing.
Experience working with channel partners, fintechs, ISVs or third party partners a plus.
Proficient is Excel, Word and PowerPoint.

Benefits

Comp & perks

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