Senior Analyst, AI Business Performance & Insights

KeyBank

Senior Analyst at KeyCorp measuring business performance and providing actionable insights. Collaborating with leaders and managing KPIs to inform decision-making and drive better outcomes.

Posted 5/20/2026full-timeRemote • Ohio • 🇺🇸 United StatesSenior💰 $71,000 - $125,000 per yearWebsite

About the role

Key responsibilities & impact

Responsible for measuring business performance and surfacing actionable quantitative and qualitative insights
Define, govern and maintain performance frameworks that measure progress against strategic goals
Establish and manage KPIs, success metrics, and scorecards that reflect outcomes and effectiveness
Synthesize quantitative data with qualitative inputs to deliver holistic insights
Design and manage feedback mechanisms like surveys and qualitative interviews
Evaluate the effectiveness of initiatives and identify opportunities to improve performance
Serve as a connector between AI enablement, analytics, and business teams to ensure AI insights are scalable

Requirements

What you’ll need

5 years of experience in business performance measurement, analytics, or insights‑driven roles
Background in digital, product, operations, or strategy environments (preferred)
Experience with employee engagement, sentiment analysis, or organizational effectiveness (preferred)
Experience with change management, adoption measurement, or transformation initiatives (preferred)
Demonstrated ability to combine quantitative data with qualitative insight to inform decisions
Experience designing and interpreting KPIs, scorecards, and performance frameworks
Proven skill in translating data into clear, compelling insights for senior leaders
Experience using data visualization and analytics tools (e.g., dashboards, survey platforms, BI tools)

Benefits

Comp & perks

Eligible for incentive compensation which may include production, commission, and/or discretionary incentives.

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

business performance measurementanalyticsKPI designscorecard developmentperformance frameworksdata synthesissentiment analysischange managementadoption measurementdata visualization

Soft Skills

analytical thinkingcommunicationcollaborationstrategic thinkingproblem-solvinginsight generationstakeholder managementfeedback managementorganizational effectivenessdecision-making