Senior Product Manager – Merchant Strategy

KeyBank

Senior Product Manager leading the strategic development of merchant processing products for Key's Commercial Bank. Collaborating with stakeholders to shape business strategy and ensuring profitable growth.

Posted 4/24/2026full-timeCleveland • Ohio • 🇺🇸 United StatesSenior💰 $96,000 - $181,000 per yearWebsite

About the role

Key responsibilities & impact

Lead the strategic planning, development, and management of merchant processing products
Define and execute product strategy and financial plans
Collaborate with internal stakeholders, strategic vendors, and external customers
Manage reporting and analytics to support growth and decision-making
Build and manage relationships with vendors and participate in the Vendor RFP process

Requirements

What you’ll need

Bachelor's Degree in business or related field and/or equivalent work experience (required)
5+ years of experience in the merchant acquiring payments industry
5+ years experience in product management or product development
Hands-on experience with payment processors such as Fiserv and Elavon
Experience integrating APIs, gateways, ISVs, and payment platforms

Benefits

Comp & perks

Health insurance
Retirement plans
Paid time off
Flexible work arrangements
Professional development opportunities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

product managementproduct developmentpayment processingAPI integrationgateway integrationISV integrationpayment platformsfinancial planningreportinganalytics

Soft Skills

strategic planningcollaborationrelationship managementdecision-making

Certifications

Bachelor's Degree