Merchant Sales Manager
KeyBank
full-time
Posted on:
Location Type: Hybrid
Location: Brooklyn • Ohio, Pennsylvania • 🇺🇸 United States
Visit company websiteSalary
💰 $112,000 - $210,000 per year
Job Level
Junior
About the role
- The Merchant Sales Advisor serves as an integral member of the Key Merchant Services sales teams in assigned districts and/or segments within Consumer Business Banking
- Focus on growing client relationships with payment and card processing needs
- Assist as part of the client's trusted advisor team for solutions to develop, manage, and retain profitable client relationships
- Provide recommendations and solutions to help ensure the team achieves their goals
- Resolve client issues and execute appropriate action to ensure client satisfaction
- Partner with various functional groups and lines of business throughout the bank for growth opportunities
- Acquire new merchant services relationships through prospecting external sources within the sales representative's assigned territory
- Consult with prospective businesses in identifying the proper payment solution to meet the business needs; present and sell merchant payment processing including credit card, check processing, gift cards, ACH, and the corresponding hardware and software products with small and medium-sized businesses
Requirements
- Bachelor's Degree or equivalent experience (required)
- A minimum of 1 year of payments related experience in a banking environment (required)
- A minimum of 1 year demonstrated success in a client focused environment with aggressive growth and service goals (required)
- Strong financial acumen including the ability to read and understand financial statements
- Exceptional negotiating and closing skills
- Strong communication skills
- Managing and nurturing client relationships by overseeing their accounts, identifying opportunities for growth, and ensuring clients receive tailored solutions to meet their business needs
- Persuading and motivating clients and colleagues to adopt solutions or take actions that align with business goals, using effective communication and interpersonal skills.
Benefits
- Eligibility for incentive compensation subject to individual and company performance
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
payment processingcredit card processingcheck processinggift cardsACHfinancial statement analysis
Soft skills
client relationship managementnegotiating skillsclosing skillscommunication skillsinterpersonal skillspersuasionmotivation
Certifications
Bachelor's Degree