Director, Field Intake – Business Requirements

Kerr Dental

Director leading field intake and business requirements at Novartis. Responsible for digital and AI-enabled capability needs across Customer Engagement.

Posted 6/9/2026full-timeRemote • 🇺🇸 United StatesLead💰 $160,300 - $297,700 per yearWebsite

About the role

Key responsibilities & impact

Lead, coach, and develop a team of intake and requirements professionals, building strong capability in requirements engineering, stakeholder discovery, and business-to-technical translation.
Establish clear quality standards (templates, definition-of-ready, acceptance criteria, traceability) so requirements are consistently buildable and testable.
Own the single CE-facing intake for workflow and digital requests, ensuring requests enter through one structured path and are shaped once, correctly.
Implement transparent triage and prioritization so demand is assessed consistently and sequenced using explicit criteria (value, readiness, capacity, dependencies).
Convert field needs into technical-ready requirements packages.

Requirements

What you’ll need

No specific requirements listed.

Benefits

Comp & perks

Health, life and disability benefits
401(k) with company contribution and match
Generous time off package including vacation, personal days, holidays and other leaves

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

requirements engineeringstakeholder discoverybusiness-to-technical translationquality standardsacceptance criteriatraceabilitytriageprioritizationrequirements packages

Soft Skills

leadershipcoachingteam developmentcommunication