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Associate Manager, PE Governance Office
Kerr DentalAssociate Manager delivering operational support for Global Patient Engagement in Clinical Development. Collaborating with cross-functional teams to ensure compliant engagement and funding processes.
About the role
Key responsibilities & impact- Responsible for delivering operational support across contracting and compliance workflows for external engagements and funding activities for Global Patient Engagement (PE) in Clinical Development (CD).
- Collaborate closely with legal and global and country ERC teams, proactively seeking expert guidance and informed feedback on each activity to ensure alignment with regulatory expectations, internal standards, and organizational policies.
- Coordinates with relevant activity owners to gather clarifications and ensure completeness and accuracy of information and data required for engagement and funding activities.
- Maintains ongoing tracking, updates, and reporting of operational data to ensure accuracy, visibility, and compliance across all activities.
- Supports continuous process improvements, promotes knowledge sharing, and contributes to the development of SOPs, work instructions, and other process documentation.
- Provides first‑line user support for enterprise tools and systems for all engagement and funding activity submissions.
- Supports the Patient Insight Panel (PIP) process by ensuring accurate tracking and timely execution of quarterly payments.
- Serves as a subject matter expert by leading team training, refreshers, and capability-building sessions.
- Supports the Transfer of Value (TOV) monthly data-validation process, coordinating with cross‑functional teams to ensure timely, accurate, and compliant validations in the context of patient engagement.
Requirements
What you’ll need- Bachelor or Master degree in science, Law or Business administration
- Excellent interpersonal, verbal and written communication, and negotiation skills, with a credible and persuasive presentation style.
- 6+ years of experience working within global, complex, and cross functional environments.
- Proven track record in project management, stakeholder management and contract management skills
- Familiar with the Drug Development process, good understanding of the Development organization
- Strong analytical and data driven mind-set.
- Action orientated mindset: make things happen - exhibit a strong will to drive change.
- Ability to work independently without much direction and guidance.
- Ability to simplify and optimize processes to meet objectives.
- Experience with process improvement initiatives, risk/issue management, vendor management.
- Proven ability to manage multiple demands, shifting priorities, and unexpected challenges while maintaining a positive, solution-oriented mindset.
- Act as change agent for the Novartis Inspired Curious Unbossed culture.
Benefits
Comp & perks- Professional development opportunities
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
project managementstakeholder managementcontract managementprocess improvementrisk managementissue managementvendor managementdata validationanalytical skillsdrug development process
Soft Skills
interpersonal skillsverbal communicationwritten communicationnegotiation skillspresentation skillsaction-oriented mindsetindependent workprocess optimizationpositive mindsetchange agent
Certifications
Bachelor degreeMaster degree