Director, Content Strategy – Training

Kerr Dental

Director, Content Strategy & Training responsible for creating content plans and training for Field Medical teams supporting Neuroimmunology/Neurodegeneration. Collaborating cross-functionally to ensure impactful customer engagement.

Posted 5/14/2026full-timeRemote • 🇺🇸 United StatesLead💰 $204,400 - $379,600 per yearWebsite

About the role

Key responsibilities & impact

Identify Field Medical (FM) needs with DSC and build Neuroimmunology/Neurodegeneration disease area and scientific content strategies that differentiate Novartis products across pre-approval, launch, and lifecycle management.
Lead cross-functional planning to define FM content needs and guide Content Development, HEOR, and clinical teams to deliver high-quality, compliant scientific materials for customer engagement.
Partner with MCD and PTLs to tailor content and tools to local healthcare region needs and customer priorities.
Ensure external- and internal-facing resources stay compliant, current, and aligned to FM and disease area strategy.
Following approval, ensure content/tool availability and provide clear, compliant guidance to FM associates aligned with FM WP.
Align content and training plans with DSC, HEOR, MST, and compound timelines across disease areas and product responsibilities.
Partner with LT to align strategy, customer content, and rollout plans across the FM organization.
Shadow MSLs, capture customer insights, and continuously improve tools, content, and field effectiveness.
Develop and implement FM training plans with DSC, including scientific narrative/medical value statements, patient journey, real-world scenarios, Novartis data, disease landscape, implications, and FAQs.
Lead therapeutic onboarding, coaching, and best-practice sharing for MSLs, while driving FM plans for priority Medical Congresses, including coverage strategy, budget alignment, briefs, and deliverables.

Requirements

What you’ll need

Advanced degree required.
Minimum 5 years pharmaceutical/Health Care experience required.
Strong personal integrity, customer focus, teamwork, cross-functional collaboration/influence, and superior written, verbal, interpersonal, and presentation skills required.
Demonstrated ability in project management, prioritization, organization, and working effectively in a constantly changing environment.
Thorough understanding of FDA, OIG, HIPAA, and other pharmaceutical industry guidelines, and ability to ensure compliance with external requirements and Novartis internal guidelines and standard operating procedures (e.g., Working Practices and Ethics & Compliance guidelines).
Demonstrated ability to manage projects and effectively coach, mentor, communicate with, and provide constructive feedback to scientific/clinical persons at all skill and knowledge levels.
Ability to plan both strategy and implementation, work effectively cross-functionally and in a matrix organization, and lead without authority.
Strong ability to organize, prioritize, and drive execution across multiple priorities.

Benefits

Comp & perks

health, life and disability benefits
a 401(k) with company contribution and match
a generous time off package including vacation, personal days, holidays and other leaves

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

project managementcontent developmentscientific narrativemedical value statementsreal-world scenariosdisease landscapeFDA complianceOIG complianceHIPAA compliancecross-functional collaboration

Soft Skills

personal integritycustomer focusteamworkcross-functional influencewritten communicationverbal communicationinterpersonal skillspresentation skillsprioritizationorganizational skills

Certifications

advanced degree