Kepler Communications Inc.

Solutions Engineer

• Lead initial program scoping by defining program deliverables, requirements, timelines, risk & dependencies, cost models, and resource needs
• Collaborate with sales, solutions architecture, customer success, and engineering to translate customer needs into technical solutions
• Oversee and contribute to proposal development (especially technical & management volumes), ensuring compliance, accuracy, and alignment with Kepler’s capabilities and commercial terms
• Establish cost models / pricing inputs, working closely with finance and business development, ensuring realism and defensibility
• Maintain the opportunity roadmap from proposal through implementation, coordinating internal stakeholders, tracking milestones, managing risks and issues, and ensuring a seamless hand‑off to delivery and customer success
• Manage opportunity pipeline within CRM to maintain alignment within team and stakeholders
• Serve as a technical liaison in pre‑sales: engage with customers, clarify technical requirements, participate in technical reviews, help tailor solution architectures to customer missions
• Monitor customer success metrics post‑award, ensuring delivery aligns with what was promised, and feeding lessons learned back into proposals and product/solution design

Commercial Solutions Manager