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Director, Student Support Services
Kentucky State UniversityDirector of Student Support Services leading federally funded TRIO program initiatives at Kentucky State University. Ensuring compliance and advancing student outcomes for low-income and first-generation college students.
About the role
Key responsibilities & impact- Provides leadership, oversight, and administrative direction for the federally funded TRIO Student Support Services (SSS) Program.
- Ensures compliance with U.S. Department of Education regulations, grant requirements, and institutional policies.
- Advances student retention, persistence, and graduation outcomes for program participants.
- Manages program operations, staff supervision, reporting requirements, participant services, and strategic initiatives.
- Monitors student progress and provides targeted interventions for students requiring additional academic or personal support.
- Represents the TRIO SSS Program at conferences, trainings, and professional development events.
Requirements
What you’ll need- Master’s degree from an accredited institution in Education, Counseling, Student Affairs, Higher Education Administration, or a related field is required.
- Minimum of three (3) years of progressively responsible experience in higher education, student support services, academic advising, or federally funded program administration is required.
- Experience with TRIO programs or similar federally funded student success initiatives is strongly preferred.
Benefits
Comp & perks- Knowledge of TRIO Student Support Services regulations, U.S. Department of Education compliance requirements, and federal grant management practices.
- Knowledge of student development theory, retention strategies, and academic support programming.
- Knowledge of issues affecting low-income, first-generation college students, and students with disabilities.
- Strong understanding of data collection, reporting, and program evaluation in federally funded programs.
- Strong leadership, organizational, and program management skills.
- Ability to supervise, train, and evaluate professional and support staff.
- Strong communication, interpersonal, and relationship-building skills.
- Ability to manage multiple priorities, deadlines, and compliance requirements.
- Ability to analyze program data and use findings to improve student outcomes.
- Ability to work effectively with diverse student populations, faculty, staff, and external stakeholders.
- Proficiency with database systems, Microsoft Office applications, and reporting tools.
- Ability to maintain confidentiality and exercise sound professional judgment.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Program ManagementGrant ComplianceAcademic AdvisingData ReportingStudent Retention Strategies
Soft Skills
Interpersonal CommunicationStaff SupervisionStrategic PlanningProblem Solving
Certifications
Master’s Degree in EducationMaster’s Degree in CounselingMaster’s Degree in Student AffairsMaster’s Degree in Higher Education Administration