Kentro

Junior Process Analyst

Kentro

full-time

Posted on:

Location Type: Hybrid

Location: McLean • Virginia • United States

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Job Level

Junior

About the role

  • - Gathers and processes data to identify process performance areas.
  • - Revises and drafts processes, procedures, and documentation aligned with ITC’s Quality Management System and tailored for customer operational environments.
  • - Audits program SharePoint repositories for compliance and completeness, working with PMs and Task Leads to populate missing artifacts and improve the quality of deliverables when possible.
  • - Collects and documents business requirements for project and process improvement/automation efforts.
  • - Creates workflow and process designs to boost organizational effectiveness.
  • - Creates and presents process reports for stakeholder approval.
  • - Monitors the efficacy of updated workflows.
  • - Helps drive process improvement across contracts, calls, and task orders by bringing high-quality examples to a broader audience to increase the quality of all contract deliverables.
  • - Creates and maintains the annual Contractor Performance Assessment Report (CPAR)/Performance Assessment Report (PAR) Self-Assessment TEAMS Planner and Calendar. Collaborates with PMs and Task Leads to help create compelling annual performance evidence.
  • - Maintains the CPAR Repository by running reports and uploading completed evaluations quarterly.
  • - Meets with corporate stakeholders to discuss business priorities and improvement opportunities.
  • - Stays up to date with the latest business practices and technologies.

Requirements

  • - Bachelor's degree in business, information technology management, or similar.
  • - 0-2 years’ experience as a process analyst.
  • - Excellent written and verbal communication skills.
  • - Analytical and problem-solving skills.
  • - Good interpersonal and interviewing skills.
  • **Preferred:**
  • - Knowledge of the Microsoft Professional Suite (Outlook, Word, Excel, PowerPoint)
  • - Knowledge of SharePoint
Benefits
  • **The Company**
  • We believe in generating success collaboratively, enabling long-term mission success, and building trust for the next challenge. With you as our partner, let’s solve challenges, think innovatively, and maximize impact. As a valued member of our team, you have the unique opportunity to work in a diverse range of technology and business career paths, all while supporting our nation and delivering innovative technology solutions. We are a close community of experts that pride ourselves on creating an environment defined by teamwork, dedication, and excellence.
  • We hold three ISO certifications (27001:2013, 20000-1:2011, 9001:2015), two CMMI ML 3 ratings (DEV and SVC) and CMMC Level 2 Certification.
  • **Industry Recognition**
  • Growth | Inc 5000’s Fastest Growing Private Companies, DC Metro List Fastest Growing; Washington Business Journal: Fastest Growing Companies, Top Performing Small Technology Companies in Greater D.C.
  • Culture | Northern Virginia Technology Council Tech 100 Honoree; Virginia Best Place to Work; Washington Business Journal: Best Places to Work, Corporate Diversity Index Winner – Mid-Size Companies, Companies Owned by People of Color; Department of Labor’s HireVets for our work helping veterans transition; SECAF Award of Excellence finalist; Victory Military Friendly Brand; Virginia Values Veterans (V3); Cystic Fibrosis Foundation Corporate Breath Award
  • **Benefits**
  • We offer competitive benefits package including paid time off, healthcare benefits, supplemental benefits, 401k including an employer match, discount perks, rewards, and more. We invest in our employees – Every employee is eligible for education reimbursement for certifications, degrees, or professional development. Reimbursement amounts may fluctuate due to IRS limitations. We want you to grow as an expert and a leader and offer flexibility for you to take a course, complete a certification, or other professional growth and networking. We are committed to supporting your curiosity and sustaining a culture that prioritizes commitment to continuous professional development.
  • We work hard; we play hard. Kentro is committed to incorporating fun into every day. We dedicate funds for activities – virtual and in-person – e.g., we host happy hours, holiday events, fitness & wellness events, and annual celebrations. In alignment with our commitment to our communities, we also host and attend charity galas/events. We believe in appreciating your commitment and building a positive workspace for you to be creative, innovative, and happy.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
process analysisdata processingworkflow designbusiness requirements documentationprocess improvementcompliance auditingperformance assessmentreporting
Soft Skills
analytical skillsproblem-solving skillscommunication skillsinterpersonal skillscollaboration