Gather and review requirements from Product Managers and customers, identifying pain points and designing solutions.
Use prototypes as communication tools to align design, research, and engineering teams around shared understanding and direction.
Take a holistic approach to improve Kentik's UX, contributing to its overall accessibility and usability.
Effectively present and articulate design choices to various stakeholders, including Product Management, Engineering Management, customers, and executives.
Collaborate with other Product Designers to drive strategic UX initiatives across the entire product and enhance the overall Kentik experience by making it more accessible to novice users.
Produce UI artifacts using appropriate tools based on the design exercise, such as high-to-low-resolution mockups, and visual designs.

Requirements

Demonstrated curiosity and/or experience in observability/infrastructure analytics or monitoring, with a willingness to learn complex technical concepts and present them with simple UX.
Strong prototyping skills, capable of quickly iterating and adjusting designs to achieve consensus.
Analytical and structured mindset, capable of asking the right questions, digging into user data, talking to customers, and making design choices that benefit our user base.
Passion for enterprise SaaS offerings, particularly data-heavy products with complex visualizations, and the ability to evaluate competitors in the market.
Proven ability to work across design and engineering, comfortably navigating both conceptual and technical discussions
Demonstrated experience with LLMs and prompt engineering (through work, research, or significant personal projects).
4+ years of software engineering experience with Python or similar languages.
Background in human-computer interaction, UX, or instructional design
Ability to manage multiple concurrent projects and prioritize effectively.
Experience with version control, CI/CD, and modern software development practices.

Benefits

100% of premiums are paid by company for health, vision and dental coverage for you and your dependents
Additionally, an annual Health Reimbursement Account (HRA) of $3,000 for an individual or $4,500 for a family
Paid family & medical leave
Open PTO, a quarterly Wellness Day, and a minimum of 10 paid holidays
401(k) retirement account
Home office reimbursement
Stock options

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

prototypingUI designPythonLLMsprompt engineeringsoftware engineeringversion controlCI/CDhuman-computer interactionUX design

Soft Skills

analytical mindsetcuriositycommunicationcollaborationproject managementprioritizationuser data analysisstakeholder presentationdesign iterationstrategic thinking