Kennedys

Technical Account Manager

• Own and administer Salesforce CRM, ensuring data integrity, lead flow optimization, and structured pipeline management.
• Design and maintain dashboards, reporting frameworks, and performance metrics.
• Monitor inbound contact submissions and execute initial outreach.
• Maintain CRM hygiene and support ongoing business development tracking and follow-up processes.
• Manage end-to-end submission, tracking, and approval workflows for partnership contracts and legal documentation.
• Oversee vendor onboarding, including system setup, PO creation, documentation, and billing issue resolution.
• Ensure compliance with internal governance policies and maintain organized records for audit purposes.
• Direct accounts payable activities related to ecosystem initiatives and ensure timely vendor payments.
• Track partnership-related budgets and support financial reporting.
• Manage inventory, distribution, and recovery of test devices and partner hardware assets.
• Serve as the coordination point for partnership-related PR requests and media interactions, partnering with Digital Health PR to ensure accurate and timely execution.
• Support the Head of Ecosystem Development by tracking Health in-app marketing program requests.

Technical Account Manager – Digital Signage

Product Designer

• User Research & Testing : Conducting interviews, surveys, and usability tests to understand user pain points and validate designs.
• Interaction Design & Architecture : Creating user flows, sitemaps, and wireframes to structure the user journey
• Visual Design (UI) : Producing high-fidelity mockups, defining typography, color palettes, and interface elements (buttons, menus).
• Prototyping & Iteration : Building interactive prototypes to demonstrate functionality and iterating based on feedback.
• Collaboration : Working with developers and product managers to ensure technical feasibility and smooth handoff.
• Design System Maintenance : Ensuring visual consistency and accessibility standards are met across all products.
• Content Implementation : Uploading, editing, and formatting text, images, and video content using Content Management Systems (CMS) or publishing tools.
• Design & UI Optimization : Applying established design systems to create and update UI elements like layouts, buttons, and typography for web, mobile, or e-reader platforms.
• UX Enhancement : Identifying, troubleshooting, and resolving user experience issues, ensuring accessibility (e.g., WCAG standards), and improving usability.
• Brand & Style Management : Ensuring all published content adheres to brand guidelines, tone, and editorial style.

Technical Account Manager – Digital Signage

Senior UI/UX Designer