Quality Engineer

Kennametal

Quality Engineer role at Kennametal focusing on quality systems and customer satisfaction. Collaborating across teams to drive continuous improvement and achieve financial performance goals.

Posted 5/7/2026full-timeOrwell • Ohio • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

This position will cover job functions for the quality department supporting compliance to the Quality Management System for the assigned area.
Customer Satisfaction – Utilize the CRM system and generate 8D’s on time to customers after quality events which impact customers.
Assist management to identify systemic opportunities for continuous improvement.
Financial Performance of Quality (scrap, first pass yield, rework) – Utilize the MRB process to disposition suspect material and drive problem solving to prevent recurrence on major issues.
Work with management to maintain policies, procedures, control plans, failure catalogs, audits, metrology, et al, in a way that fosters an atmosphere of compliance in the area and continually improves customer satisfaction and quality financial performance.
Flawless launch & change – Ensures risks are identified and mitigated ahead of launch for newly developed product or process or product changes in his or her assigned area.
Lead and coordinate quality improvement efforts for targeted business metrics.
Collaborate with cross functional teams (site and corporate) to address root cause and drive improvement.
Facilitate and promote the use of appropriate problem-solving techniques for root cause analysis and successful corrective action.
Analyze product and process data to support improvement efforts.
Determine when process stability and capability studies should be performed on existing processes.
Recommend changes to processes and perform follow up to verify effectiveness.
Disposition non-conforming products and recommend containment and corrective actions.
Coordinate with Sales, Engineering, and Production to resolve customer complaints utilizing the CRM system and 8D process.
Support quality management in diagnosing top level causes of customer complaints to support continuous improvement efforts in his or her assigned area.
Perform duties in accordance with quality system requirements as the voice of Kennametal’s customers.
Provide support for updating, auditing, and maintaining the ISO Quality Management System.
Engage with regional and global QMS leadership to ensure conformance to corporate procedures.
Participate in Internal Quality Audits and Layered Process Audits (LPAs).
Establish and maintain Process Control Plans.
Provide technical assistance to develop and improve inspection methods.
Utilize Measurement System Analysis (MSA) to verify measurement system capability.
Participate in the development of Failure Mode and Effects Analysis (FMEA).

Requirements

What you’ll need

3-5 years of relevant work experience required.
Must be able to use required computer software including but not limited to SAP, Microsoft Office.
Requires Bachelors Degree or equivalent industry experience.
Knowledge of ISO standards and requirements.
Must be able to use gages and measurement devices that determine compliance to drawing and product specifications.
Must be able to retrieve and interpret drawings & specifications.
Must be able to read and understand insert identification chart, routings and operating procedures.
Is able to use 30X scoMust be able to determine insert defect criteria with product engineering.
Applies experience and skills to complete assigned work within own area of expertise (core tools)
Works within standard operating procedures and/or scientific methods.
Six Sigma, ASQ Certification, CQE preferred.

Benefits

Comp & perks

Weekend coverage / support may be required at times.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

8D problem solvingroot cause analysisprocess capability studiesFailure Mode and Effects Analysis (FMEA)Measurement System Analysis (MSA)quality managementcontinuous improvementdata analysiscompliance verificationinspection methods

Soft Skills

collaborationleadershipproblem-solvingcommunicationorganizational skillscustomer focusattention to detailadaptabilityanalytical thinkingteam coordination

Certifications

Six SigmaASQ CertificationCertified Quality Engineer (CQE)