Manager – MHE Technical Trainer

Kenco Group

Manager of MHE Technical Training at Kenco Logistics developing and implementing training programs for technical skills and competencies. Leading a team to enhance performance and service quality in the material handling sector.

Posted 6/27/2026full-timeRemote • Alabama • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Lead and develop a team of technical trainers, providing coaching, performance management, workload prioritization, and professional development to ensure consistent, high-quality training delivery across the organization.
Design and implement the overall technical training strategy aligned with business objectives, service quality goals, and technician development needs, ensuring training programs effectively address skill gaps and support operational performance targets.
Partner with operations leadership to identify training needs based on performance data, service quality metrics, customer feedback, new equipment introductions, and business expansion plans, translating these insights into actionable training initiatives.
Oversee curriculum development using instructional design principles and adult learning methodologies, ensuring training content is technically accurate, and delivered through appropriate modalities including classroom instruction, hands-on labs, e-learning, virtual sessions, and on-the-job coaching.
Identify opportunities for curriculum enhancement, delivery method refinement, or content reorganization based on evaluation data.
Maintain deep technical knowledge of material handling equipment systems, staying current with manufacturer updates, emerging technologies, industry trends, and regulatory requirements to ensure training content reflects current best practices and technical standards.
Collaborate with HR, Safety, and Operations teams to integrate technical training with broader talent development initiatives, safety protocols, quality programs, and performance management processes.
Develop and maintain training infrastructure including learning management system administration, training documentation libraries, equipment and tool inventories, training facility management, and digital learning platforms.
Provide strategic technical support for complex escalations, serving as a subject matter expert and resource for field technicians and leadership on challenging technical issues or customer situations.
Perform other duties as assigned or as needed to support the training function and broader organizational objectives.

Requirements

What you’ll need

Bachelor’s degree in a technical field, education, business, or related discipline required; equivalent combination of education and experience may be considered.
6-8 years of progressive experience in technical training, including at least two years in a leadership or management role; material handling equipment or related industrial equipment experience strongly preferred.
Strong leadership and people management skills with experience coaching, developing, and managing technical training teams.
Deep technical knowledge of material handling systems, including mechanical, electrical, hydraulic, and control systems; ability to troubleshoot complex equipment issues and read technical schematics.
Excellent presentation and communication skills.
Demonstrated expertise in instructional design, curriculum development, and adult learning principles with proven ability to design and deliver effective technical training programs.
Experience with writing and/or maintaining documentation such as user manuals and reference guides.
Ability to troubleshoot mechanical and electrical problems on multiple types of equipment.
Able to read and understand electrical and hydraulic system schematics.
Project management capabilities with proven ability to manage multiple initiatives simultaneously while meeting deadlines and quality standards.
Proficient with Microsoft Office Suite.
Ability to obtain MHE operator trainer certification.

Benefits

Comp & perks

Medical insurance including HSA, HRA and FSA accounts
Supplemental insurance including critical illness, hospital indemnity, accidental injury
Dental Insurance
Vision Insurance
Basic Life and Supplemental Life
Short Term and Long Term Disability
Paid Parental Leave
401(k)
Paid Time Off approximately 2 weeks (accrual begins on Day 1 of employment)
Employer Paid Holidays- 10 days

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

technical trainingcurriculum developmentinstructional designadult learning principlestroubleshootingmechanical systemselectrical systemshydraulic systemscontrol systemsproject management

Soft Skills

leadershippeople managementcoachingcommunicationpresentationperformance managementworkload prioritizationcollaborationstrategic supportorganizational skills

Certifications

MHE operator trainer certification