Service & Aftermarket Sales Manager

Kempower

Service & Aftermarket Sales Manager driving service revenue strategy for Kempower in North America. Collaborating closely with sales and service teams to engage high-value customers and optimize service offerings.

Posted 7/3/2026full-timeDurham • North Carolina • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Drive direct revenue growth across North America by owning a defined service sales quota, managing the pipeline, and closing service contracts, spare parts packages, and extended warranties.
Partner closely with Kempower sales and service teams to embed value-added service offerings right into the initial equipment purchase, ensuring seamless post-sales support.
Assist the Director of Service by conducting market research and data analysis to design new service concepts, optimize attach/renewal rates, and build scalable pricing models.
Create high-impact sales tools (presentations, case studies, FAQs) and lead training workshops to empower the broader sales team to position and sell Kempower service solutions effectively.

Requirements

What you’ll need

4+ years of experience in sales, account management, or service sales, with a track record of building pipelines, forecasting in CRM tools (like Salesforce), and closing recurring revenue models or value-added service contracts.
Strong ability to dive into market research, analyze data on customer trends/attach rates, and translate those insights into clear pricing recommendations and go-to-market strategies.
A natural communicator who can create high-impact sales collateral (presentations, one-pagers) and cross-functionally train the broader North American sales team to successfully position service solutions.
A Bachelor’s degree in Electrical Engineering, Business Administration, Marketing, or a related field. You thrive in fast-paced, changing environments and are willing to travel up to 50% within North America to engage directly with customers on-site.

Benefits

Comp & perks

Comprehensive Day-1 Benefits: Enjoy full medical, dental, and vision coverage from your first day, including zero-premium healthcare options, plus a competitive 401(k) match and annual bonuses.
Sustainability Perks: Take advantage of free, onsite EV charging at our facilities, allowing you to plug in and power up while you work.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Sales Quota ManagementData AnalysisPricing Model DevelopmentContract NegotiationForecastingCustomer Trend AnalysisService Contract ClosingRevenue Growth StrategiesSales Tool CreationTraining Workshop Leadership

Soft Skills

Natural CommunicatorCross-Functional CollaborationAdaptabilityTeam EmpowermentCustomer Engagement