Service & Aftermarket Sales Manager

Kempower

Service & Aftermarket Sales Manager driving service revenue strategy for Kempower in North America. Collaborating closely with sales and service teams to engage high-value customers and optimize service offerings.

Posted 7/3/2026full-timeDurham • North Carolina • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in service sales, pipeline management, and market analysis to drive revenue growth. Proficient in creating impactful sales tools and training programs to enhance team performance and customer engagement.

Highest-signal resume keywords

Service Sales ExperiencePipeline ManagementMarket Research AnalysisSalesforce CRM ProficiencyPresentation Development

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Sales Quota ManagementData AnalysisPricing Model DevelopmentContract NegotiationForecastingCustomer Trend AnalysisService Contract ClosingRevenue Growth StrategiesSales Tool CreationTraining Workshop Leadership

Soft Skills

Natural CommunicatorCross-Functional CollaborationAdaptabilityTeam EmpowermentCustomer Engagement

Tools & Technologies

Salesforce

Industry Keywords

Service SolutionsValue-Added ServicesNorth America SalesElectrical EngineeringBusiness AdministrationMarketing

About the role

Key responsibilities & impact

Drive direct revenue growth across North America by owning a defined service sales quota, managing the pipeline, and closing service contracts, spare parts packages, and extended warranties.
Partner closely with Kempower sales and service teams to embed value-added service offerings right into the initial equipment purchase, ensuring seamless post-sales support.
Assist the Director of Service by conducting market research and data analysis to design new service concepts, optimize attach/renewal rates, and build scalable pricing models.
Create high-impact sales tools (presentations, case studies, FAQs) and lead training workshops to empower the broader sales team to position and sell Kempower service solutions effectively.

Requirements

What you’ll need

4+ years of experience in sales, account management, or service sales, with a track record of building pipelines, forecasting in CRM tools (like Salesforce), and closing recurring revenue models or value-added service contracts.
Strong ability to dive into market research, analyze data on customer trends/attach rates, and translate those insights into clear pricing recommendations and go-to-market strategies.
A natural communicator who can create high-impact sales collateral (presentations, one-pagers) and cross-functionally train the broader North American sales team to successfully position service solutions.
A Bachelor’s degree in Electrical Engineering, Business Administration, Marketing, or a related field. You thrive in fast-paced, changing environments and are willing to travel up to 50% within North America to engage directly with customers on-site.

Benefits

Comp & perks

Comprehensive Day-1 Benefits: Enjoy full medical, dental, and vision coverage from your first day, including zero-premium healthcare options, plus a competitive 401(k) match and annual bonuses.
Sustainability Perks: Take advantage of free, onsite EV charging at our facilities, allowing you to plug in and power up while you work.