Business Systems Analyst L5 – Workday Finance & Tax
Netflix
Tableau
Senior Guidewire Business Systems Analyst – BillingCenter
Kemper
full-time
Posted on:
Location Type: Remote
Location: Remote • Florida, Illinois, Texas • 🇺🇸 United States
Visit company websiteSalary
💰 $86,200 - $143,600 per year
Job Level
Senior
Tech Stack
AWSGuidewireServiceNowSQL
About the role
- Serve as an experienced Business Systems Analyst with a depth of expertise in Guidewire BillingCenter.
- Liaison with business for IT portfolio coordination.
- Perform systems analysis and development of technical design documents.
- Research and develop functional design documents.
- Provide detailed inputs to application testing and support user acceptance testing.
- Achieve and maintain subject matter expertise across multiple scopes within the existing Kemper BillingCenter implementation, leveraging prior BillingCenter experience.
- Lead complex change management activities, including: Training (e.g., training plans and materials, training sessions).
- Process improvements and efficiencies Documentation support (e.g., operational procedures, troubleshooting guides).
- Production readiness activities (e.g., war room, deployment support and checkout, user support).
- Lead analysis, design, implementation, and testing of BillingCenter configuration.
- Maintain knowledge of business functionality and technical platforms as business climate and technology platforms evolve.
- Perform procedural duties within standardized practices, where applicable.
- Comply with and support all corporate, department and security policies and procedures.
- Support high level estimation and design during Ideation.
- Provide oversight of small work requests.
- Mentor BSA group to increase overall level of performance.
- Coordinate production activities such as: Triage, troubleshooting Data analysis (e.g., SQL / data analysis) Product and compliance requests.
- Occasional travel may be required based on project needs.
Requirements
- 4 years of extensive business systems analyst experience with Guidewire Insurance Suite
- 7 years of business systems analyst experience required.
- 2 years of recent on-going experience with Guidewire BillingCenter.
- Expert knowledge of P&C Insurance.
- Non-standard Auto Insurance experience preferred.
- Must be proficient with business analysis including documentation of workflows, use cases, business rules, user stories, acceptance criteria and associated data analysis.
- Advanced knowledge of systems development lifecycle activities
- Strong design/configuration experience within Guidewire BillingCenter.
- Guidewire BillingCenter configuration testing skills (behavior-driven approach to test cases, expected results, user acceptance testing, and test execution including clock-based testing).
- Expertise in post-production monitoring and support (troubleshooting, data analysis, defect triage).
- Education equivalent to a college degree in an information technology related or business administration related discipline, supplemented by insurance or computer-related courses/knowledge, or the equivalent in related work experience.
- Current expertise using JIRA/Confluence.
- ServiceNow and AWS knowledge is a plus.
Benefits
- Qualify for your choice of health and dental plans within your first month.
- Save for your future with robust 401(k) match, Health Spending Accounts and various retirement plans.
- Learn and Grow with our Tuition Assistance Program, paid certifications and continuing education programs.
- Contribute to your community through United Way and volunteer programs.
- Balance your life with generous paid time off and business casual dress.
- Get employee discounts for shopping, dining and travel through Kemper Perks.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Guidewire BillingCenterbusiness analysisdocumentation of workflowsuse casesbusiness rulesuser storiesacceptance criteriadata analysissystems development lifecycleconfiguration testing
Soft skills
leadershipmentoringcommunicationcollaborationproblem-solvingchange managementtrainingdocumentation supportoversightcoordination
