Strategic Operations Business Analyst

Keller Postman LLC

Data-driven analyst for case management at Keller Postman. Responsible for data reporting, analysis, and supporting operations in litigation processes.

Posted 6/10/2026full-timeRemote • 🇺🇸 United StatesJuniorMid-Level💰 $90,000 - $110,000 per yearWebsite

Tech Stack

Tools & technologies

BigQueryCloudSQL

About the role

Key responsibilities & impact

Design, build, and maintain dynamic Sigma Computing reports and dashboards to support leadership, case management, and legal operations teams.
Analyze client workup data to identify trends and drivers of case quality and successful outcomes.
Develop predictive models to forecast the number of clients likely to proceed through the case workup process.
Conduct productivity analyses to evaluate case management team performance and identify areas for operational improvement.
Translate complex data into actionable insights to drive strategic planning and daily decision-making.
Work with cross-functional teams to understand reporting needs and develop scalable solutions.
Ensure accuracy, integrity, and reliability of data used in reports and analyses.
Document data definitions, methodologies, and reporting standards to support consistency and clarity across the organization.
Collaborate with data engineering and IT to enhance data sources and improve reporting infrastructure.
Other duties as assigned.

Requirements

What you’ll need

Bachelor’s degree in Data Analytics, Business, Computer Science, or a related field.
2+ years of experience in a data analysis, business intelligence, or reporting role.
Strong experience with Sigma Computing or a similar cloud-based BI tool (Sigma preferred).
Proficiency in SQL and comfort working with relational databases and cloud data platforms (e.g., Snowflake, BigQuery).
Ability to analyze and interpret large datasets, and effectively communicate findings to non-technical stakeholders.
Excellent attention to detail and problem-solving skills.
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).

Benefits

Comp & perks

health insurance
retirement plans
paid time off
professional development
discretionary bonus

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

data analysisbusiness intelligencereportingpredictive modelingSQLrelational databasescloud data platformsdata visualizationdata integritydata documentation

Soft Skills

analytical skillsproblem-solvingattention to detailcommunicationcollaborationstrategic planningoperational improvementcross-functional teamworkdata interpretationactionable insights