Keller Postman LLC

Junior Business Analyst

Keller Postman LLC

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $50,000 - $55,000 per year

Job Level

Junior

About the role

  • Collaborate with IT and Client Services teams to gather and document system enhancement requests.
  • Assist in writing clear and concise business requirements and documenting them.
  • Help analyze current business processes, identify areas for improvement, and translate business needs into action with support from our Strategic Operations Business Analyst.
  • Support the creation and maintenance of Standard Operating Procedures (SOPs).
  • Assist in generating and analyzing reports using Excel, Salesforce, and Sigma to support team goals.
  • Participate in User Acceptance Testing (UAT) for new system features and enhancements.
  • Process administrative work including running skip traces and sending SMS blasts.
  • Help develop and update training materials and assist with user training when needed.
  • Provide general project support, including maintaining project timelines and tracking progress, and perform other administrative and analytical tasks as assigned.

Requirements

  • Bachelor’s degree required.
  • 1 year or more of experience in a business analysis, operations, or project coordination role is preferred.
  • Basic understanding of documenting processes and using flowcharting tools (e.g., Lucidchart or similar).
  • Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint).
  • Exposure to Salesforce, Sigma, or similar reporting tools is a plus.
  • Ability to stay organized and manage multiple tasks simultaneously.
  • Strong analytical thinking and attention to detail.
  • Clear written and verbal communication skills.
  • Willingness to learn and contribute to a team-oriented environment.
Benefits
  • year-end discretionary bonus
  • benefits
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
business analysisprocess documentationreport generationdata analysisUser Acceptance Testingproject coordinationflowchartingadministrative taskstraining material developmentSOP maintenance
Soft Skills
organizational skillsmultitaskinganalytical thinkingattention to detailwritten communicationverbal communicationteam collaborationwillingness to learn
Certifications
Bachelor's degree