Keller Postman LLC

Data Analyst, Intake

Keller Postman LLC

full-time

Posted on:

Origin:  • 🇺🇸 United States • Florida

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Salary

💰 $85,000 - $105,000 per year

Job Level

JuniorMid-Level

Tech Stack

BigQueryCloudPythonSQLTableau

About the role

  • Design, build, and maintain dynamic reports and dashboards to support leadership, Intake, and legal operations teams.
  • Perform analyses to drive insights and improve client experience across the client journey.
  • Develop predictive models to forecast case signup volume and staffing requirements to maintain optimal service levels.
  • Conduct productivity analyses to evaluate Intake team performance and identify areas for operational improvement.
  • Translate complex data into actionable insights to drive strategic planning and daily decision-making.
  • Work with cross-functional teams to understand reporting needs and develop scalable solutions.
  • Ensure accuracy, integrity, and reliability of data used in reports and analyses.
  • Document data definitions, methodologies, and reporting standards to support consistency and clarity across the organization.
  • Collaborate with data engineering and IT to enhance data sources and improve reporting infrastructure.
  • Other duties as assigned.

Requirements

  • Bachelor’s degree in Data Analytics, Business, Computer Science, or a related field.
  • Must have Workforce Management analysis experience.
  • 2+ years of experience in a data analysis, business intelligence, or reporting role.
  • Strong experience with Sigma Computing or a similar cloud-based BI tool (Sigma preferred).
  • Proficiency in SQL and comfort working with relational databases and cloud data platforms (e.g., Snowflake, BigQuery).
  • Ability to analyze and interpret large datasets, and effectively communicate findings to non-technical stakeholders.
  • Mastery of Microsoft Excel.
  • Excellent verbal, written, and interpersonal communication skills.
  • Analytical, problem-solving, and decision-making skills.
  • Excellent time management skills with a proven ability to meet deadlines.
  • Proficiency in SQL, DAX, and Microsoft Power Query.
  • (Preferred) Experience working in a mass torts or plaintiff-side law firm environment.
  • (Preferred) Proficiency in Python or R for statistical programming
  • (Preferred) Familiarity with legal operations workflows, particularly client intake, case workup, and litigation pipelines.
  • (Preferred) Understanding of predictive modeling concepts and productivity metrics.
  • (Preferred) Proficiency with Excel and other visualization or analytics tools (e.g., Tableau, Power BI).
  • (Preferred) Experience with Salesforce reporting tools and features.