Account Manager – AI

Keller Executive Search International

Account Manager responsible for a portfolio of Flemish-speaking dealership accounts in an AI technology company. Focused on customer success, revenue expansion, and deployment implementation.

Posted 5/20/2026full-timeRemote • 🇫🇷 FranceJunior💰 €60,000 - €65,000 per yearWebsite

About the role

Key responsibilities & impact

Own retention with a zero-churn mindset: serve as the trusted point of contact for assigned dealership accounts
Anticipate customer issues, run tight follow-ups, and ensure customers genuinely value and love the solution
Drive successful pilot deployments and convert them into long-term contracts
Monitor customer satisfaction and ensure measurable performance outcomes
Identify upsell and cross-sell signals early within existing accounts
Lead expansion conversations and close rollouts of additional dealership sites and new use cases
Serve as a key growth lever for the company through aggressive yet value-driven expansion
Run end-to-end rollouts: kick-off, configuration, training, go-live
Make launches fast, smooth, and repeatable
Coordinate closely with internal Product and Engineering teams to support deployments
Understand the ins and outs of the product to effectively communicate value to clients
Translate client feedback into clear requirements for the Product and Engineering teams
Work seamlessly with technical teams who will handle configurations, workflows, and prompts
Manage client expectations around product capabilities and customisation possibilities
Act as the bridge between client needs and internal technical resources

Requirements

What you’ll need

**Fluent Flemish speaker** with excellent written and verbal communication skills (primary requirement)
Professional working proficiency in French to support bilingual dealership groups
Professional working proficiency in English for internal team communication
1–3+ years of professional experience in customer-facing roles such as: Customer Success or Account Management in B2B SaaS, Operations consulting or change management, Project/program management with client-facing responsibilities
Strong project management skills: Top-down thinking, crisp planning, tight timelines, cross-team coordination
KPI-oriented and data-driven: Comfortable tracking metrics, analysing performance, and making data-informed decisions
Calm, resourceful problem-solver: Ability to troubleshoot autonomously and escalate strategically
Comfortable understanding product details: Willingness to learn how the AI solution works to effectively communicate value and manage client expectations
Availability to start immediately or within short notice period
Willingness to travel regularly to dealership client sites across Belgium
**Vloeiend Nederlandstalige spreker** met uitstekende schriftelijke en mondelinge communicatievaardigheden (primaire vereiste)
Professioneel werkniveau Frans om tweetalige dealergroepen te ondersteunen
Professioneel werkniveau Engels voor interne teamcommunicatie
1–3+ jaar professionele ervaring in klantgerichte rollen zoals: Customer Success of Account Management in B2B SaaS, Operationeel advies of change management, Project-/programmamanagement met klantgerichte verantwoordelijkheden
Sterke projectmanagementvaardigheden: Top-down denken, heldere planning, strakke tijdlijnen, cross-team coördinatie
KPI-georiënteerd en datagedreven: Comfortabel met het volgen van metrics, analyseren van prestaties en nemen van data-geïnformeerde beslissingen
Kalme, vindingrijke probleemoplosser: Vermogen om autonoom te troubleshooten en strategisch te escaleren
Comfortabel met het begrijpen van productdetails: Bereidheid om te leren hoe de AI-oplossing werkt om effectief waarde te communiceren en klantverwachtingen te managen
Beschikbaarheid om onmiddellijk of binnen korte opzegtermijn te starten
Bereidheid om regelmatig te reizen naar dealerklanten in heel België

Benefits

Comp & perks

Prestatiegebonden Bonus: Structuur te definiëren op basis van het behalen van belangrijke metrics (retentie, uitbreiding, implementatiesucces)
Standaard Belgisch voordelenpakket
Mogelijkheid om deel uit te maken van een snelgroeiende, door Y Combinator gesteunde AI-startup
Rol met veel eigenaarschap en directe impact op bedrijfsomzet en groeitraject
Blootstelling aan cutting-edge AI-technologie die een traditionele industrie transformeert
Carrièregroei mogelijk naar senior customer success of revenue leadership rollen naarmate het bedrijf schaalt

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

B2B SaaSproject managementdata analysisKPI trackingcustomer successaccount managementchange managementAI solutionsclient-facing responsibilitiescross-team coordination

Soft Skills

communicationproblem-solvingresourcefulnessautonomystrategic escalationplanningcustomer relationship managementadaptabilityteam collaborationtime management