Regional Sales Manager
CrowdStrike
Cyber SecuritySFDC
Account Manager, German
Keeper Security, Inc.
full-time
Posted on:
Origin: • 🇮🇪 Ireland
Visit company websiteJob Level
Mid-LevelSenior
Tech Stack
Cyber SecuritySFDC
About the role
- Grow revenue within an established portfolio of assigned EMEA accounts through renewals, cross-sells and upsells
- Carry and meet or exceed a revenue quota for named accounts
- Communicate with German speaking customers, both verbally and in writing; build senior and C-level relationships
- Conduct technical and Quarterly Business Reviews to establish business and technical goals
- Maintain a structured cadence with named customer accounts; present Keeper solutions and troubleshoot challenges
- Resolve customer issues collaboratively with internal Keeper teams; provide technical knowledge of password management solutions
- Advise customers on best practices for securing their business against password-related breaches
- Become a Keeper product expert; occasionally assist on Sales or Marketing calls and webinars
- Drive customer advocacy via references, referrals, and case studies
- Perform data-driven reviews and analysis on customer portfolio to prioritise opportunity and risk
- Participate in evolving Account Management programs and contribute to a strong team environment
Requirements
- 3+ years of experience in full cycle SaaS sales or Account Management (with a focus on upselling and expansion)
- Must be bilingual, native German with English fluency (both verbal and written)
- Strong technical knowledge as it pertains to software integrations (SSO, Directory etc), implementation, onboarding & support
- Motivated by solving problems for customers; demonstrated ability to anticipate challenges before they arise
- Experience working with and selling to Enterprise organisations, C-level Executives, IT and Cyber Security Executives
- Unrivalled sense of autonomy, ownership, and dedication to helping customers realise their intended value
- Energetic and self-motivated; a team player who is also a proactive and creative problem solver
- Aptitude for learning software; strong with business applications
- Ability to manage multiple priorities while maintaining strict attention to details
- Strong communication and interpersonal skills, both written and verbal; consistent diplomacy, tact, and poise when working through customer issues and escalations
- Working knowledge of Salesforce.com
- Undergraduate degree preferred (BA/BS)
- Experience working in IAM industry is a plus
