Account Manager

• Grow revenue within an established portfolio of assigned EMEA accounts through renewals, cross-sells and upsells
• Carry and meet or exceed a revenue quota for named accounts
• Communicate with German speaking customers, both verbally and in writing; build senior and C-level relationships
• Conduct technical and Quarterly Business Reviews to establish business and technical goals
• Maintain a structured cadence with named customer accounts; present Keeper solutions and troubleshoot challenges
• Resolve customer issues collaboratively with internal Keeper teams; provide technical knowledge of password management solutions
• Advise customers on best practices for securing their business against password-related breaches
• Become a Keeper product expert; occasionally assist on Sales or Marketing calls and webinars
• Drive customer advocacy via references, referrals, and case studies
• Perform data-driven reviews and analysis on customer portfolio to prioritise opportunity and risk
• Participate in evolving Account Management programs and contribute to a strong team environment

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