Tech Stack
AWSAzureCloudCyber SecurityLinuxUnix
About the role
- Provide and manage pre-sales technical support for the technical sales process of Keeper products
- Work closely with the sales team to identify customer opportunities and understand their business needs
- Conduct product demonstrations and technical presentations remotely, at customer locations, or on-site at a Keeper facility
- Collaborate with product development and engineering teams to stay updated on product features, enhancements, and updates
- Address technical questions, concerns, and objections during the sales process to ensure customer confidence and satisfaction
- Act as a technical advisor to customers, helping them understand how our solutions can solve their business challenges and achieve their goals
- Stay informed about industry trends, competitive landscape, and emerging technologies relevant to the business
- Analyze complex multivariate problems and use a systematic approach to gain quick resolution, often under pressure
- Works on issues that affect design/selling success or address future concepts, products or technologies
- Establish relationships and engage with the technical personnel to identify opportunities and sell Keeper Security products and services
- Ensure accurate and timely activity, issue updates in Salesforce and report to management
- Create and deliver technical product presentations and/or training sessions to channel partners and customers
- Participates as part of a sales team to achieve or exceed revenue targets
- Contribute to the execution of company objectives to achieve goals in creative and effective ways
- Ability to travel to and from customer meetings (locally and nationally) & rent and/or operate a vehicle on behalf of the company
Requirements
- 5+ years of experience in a pre-sales technical role (Sales Engineer, Systems Engineer, Solutions Engineer, etc.)
- Excellent communication and interpersonal skills, and a strong entrepreneurial drive
- Strong experience with Windows/Active Directory administration and knowledge of UNIX/Linux
- Outstanding presentation skills and the ability to build and demonstrate a high quality product overview to both technical and executive level audiences
- Technical background in networking and security applications as well as cloud technologies (AWS, Azure)
- Bachelor’s degree in Computer Science, Engineering, or a related field or equivalent work experience
- Willingness to travel up to 50%
- Experience working with the channel (preferred)
- Industry recognized certifications (preferred)
- Scripting and DevOps experience a plus (preferred)
- Exposure to Identity Providers like Azure and Okta (preferred)
- Experience providing solutions to and understanding the requirements of Enterprise Customers (preferred)
- Prior experience with cybersecurity solutions or relevant experience with IAM or other security SAAS soluti (preferred)