Keeper Security, Inc.

Director, Sales Operations

Keeper Security, Inc.

full-time

Posted on:

Origin:  • 🇺🇸 United States • Illinois

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Job Level

Lead

Tech Stack

Cyber SecuritySFDC

About the role

  • Analyze and optimize the full sales lifecycle from lead handoff through deal closure across multiple sales motions
  • Design scalable systems and processes supporting vertical, direct, partner, self-serve, and enterprise/government GTM motions
  • Drive and implement global territory planning, quota management, and rules of engagement
  • Lead sales methodology adoption and ensure process compliance across teams
  • Align operational processes between direct sales and channel/partner sales motions
  • Ensure seamless integration between new logo acquisition and customer expansion activities
  • Support deal complexity from SMB to $1M+ enterprise and government contracts
  • Own Salesforce configuration, optimization, integrations, and governance
  • Lead evaluation and deployment of new sales technologies to improve productivity and scalability
  • Partner with IT and cross-functional teams on system architecture and integrations
  • Maintain CRM master data management, data quality, and account segmentation
  • Oversee vendor and contract management for sales systems and services
  • Drive operational discipline around forecasting cadence, pipeline governance, and quota execution
  • Partner with Sales Leadership on annual planning, headcount modeling, and strategic growth initiatives
  • Collaborate with Finance and Compensation teams to align planning and performance management
  • Partner with Marketing, Customer, and Partner Operations to align GTM processes
  • Work with Sales Enablement to embed new processes and methodologies through training and playbooks
  • Support product, process, and skills enablement across the GTM organization
  • Build, lead, and develop a team of Sales Operations professionals supporting Account Owners across lead generation, opportunity management, and client lifecycle
  • Lead a Deal Desk team and support the full quote-to-cash process
  • Foster a culture of accountability, collaboration, and continuous improvement
  • Develop career progression paths for operations professionals and grow future leaders

Requirements

  • 7+ years of work experience in Sales Operations,or similar roles within B2B SaaS environments, with clear evidence of impact on revenue performance and sales productivity; cybersecurity experience preferred
  • A leadership track record of 5+ years of progressively increasing responsibility including experience leading and developing teams in a dynamic and diversified environment
  • Proficient in CRM Technology - experience with Salesforce is essential
  • Experience working with a data science team to build dynamic scorecards, dashboards and reports
  • Familiarity with Salesloft, ZoomInfo, Hubspot is preferred
  • Proactive in addressing opportunities to simplify processes and reporting to maximize sales rep performance and service quality
  • Strong interpersonal communication skills that inspire, motivate, build trust and result in effective working relationships with colleagues and business partners
  • Bachelor’s degree in Business, Marketing, or related discipline preferred; additional relevant certifications or advanced degrees advantageous