Software Engineer

• Design, develop, and maintain scalable solutions across the Zoho ecosystem, with a strong emphasis on Zoho Creator, Zoho CRM, Zoho Analytics, Zoho Books, and custom integrations using Zoho Deluge.
• Translate business requirements into clear, efficient, and maintainable technical solutions that align with KDG development standards and client operational needs.
• Collaborate closely with Project Managers, Business Analysts, and customers to gather, refine, and validate requirements, ensuring technical feasibility, scalability, and long-term sustainability.
• Act as a technical subject matter expert on Zoho capabilities, advising internal teams and clients on best practices, platform limitations, and optimization opportunities.
• Build and enhance custom workflows, automations, APIs, and integrations to streamline business processes and improve system performance.
• Ensure all Zoho-based solutions are well-documented, concise, and structured to support ongoing enhancements, troubleshooting, and knowledge transfer.
• Participate in solution reviews and technical discussions to ensure requirements are fully understood, risks are identified early, and deliverables meet functional and operational expectations.
• Support testing, deployment, and post-implementation activities, including issue resolution, performance tuning, and iterative improvements based on user feedback.
• Maintain a strong focus on data integrity, security, and compliance while designing and implementing Zoho solutions.
• Stay current with Zoho platform updates, new features, and development best practices to continuously improve solution quality and team effectiveness.

Zoho Developer

• Provide excellent customer service, both to our team and our clients through consistent communication.
• Be proficient in Microsoft technology stacks.
• Analyze, design, develop, test, and implement applications and databases.
• Work closely with analysts and end users to make sure that applications are performing as expected.
• Assist in UI/UX design, focusing on empathy-based solutions to confront the challenges facing our organization and our users.
• Participate in code reviews and pull requests, identifying and resolving performance issues and security concerns.
• Regularly modify relational, flat-file, and PaaS databases.
• Produce efficient, clean, and well-commented code.
• Collaborate closely with other teams, developers, project managers, quality assurance analysts, and senior management to build new features and applications.
• Resolve user interface, application, and database-related issues.
• Review, proofread, and format all correspondence to ensure accuracy and completeness.

Zoho Developer

Lead Developer