KCH Transportation

Carrier Operations Representative

KCH Transportation

full-time

Posted on:

Location Type: Office

Location: Chattanooga • Tennessee • United States

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About the role

  • Source and secure carrier capacity using load boards, TMS platforms, and carrier networks
  • Build and maintain strong relationships with trucking companies, owner-operators, and freight carriers
  • Track and trace shipments from tender through final delivery
  • Communicate proactively with carriers and internal sales and account management teams
  • Resolve service issues including delays, breakdowns, and delivery exceptions
  • Ensure carrier compliance (insurance, safety ratings, onboarding documentation)
  • Analyze carrier performance metrics to improve service levels and carrier partnerships

Requirements

  • High School Diploma or GED required (Associate Degree preferred)
  • Experience in logistics, transportation, carrier sales, dispatch, freight brokerage, or customer service preferred
  • Knowledge of truckload (TL), LTL, and freight operations is a plus
Benefits
  • Medical, dental, and vision insurance options
  • 401(k) with company match to support your long-term goals
  • PTO & Holidays!
  • Collaborative, Onsite Team Environment: Work alongside experienced logistics professionals in a fast-paced, supportive office where teamwork and accountability matter
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
carrier capacity sourcingload boardsTMS platformsshipment trackingperformance metrics analysisservice issue resolutioncompliance management
Soft Skills
relationship buildingproactive communicationproblem solving
Certifications
High School DiplomaGEDAssociate Degree