KCH Transportation

Senior Analyst, Pricing & Automation

KCH Transportation

full-time

Posted on:

Location Type: Hybrid

Location: Chattanooga • Tennessee • United States

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Job Level

Senior

Tech Stack

Tableau

About the role

  • Serve as the primary operator and subject matter expert for KCH's automated pricing platform, including third party tools and any successor systems
  • Build, manage, and continuously optimize shipper profiles within the automated quoting system, including markup curves, lane rules, and profile segmentation logic
  • Monitor automated quote activity on an ongoing basis, identifying anomalies, margin outliers, and escalation triggers before they become problems
  • Own the escalation threshold framework — ensuring loads that exceed margin risk, service risk, or rate volatility thresholds are surfaced and handled appropriately
  • Partner with Operations to support end-to-end automation of the quote, accept, build, and cover workflow
  • Maintain complete documentation of all active shipper profiles, rule sets, and automation logic to ensure governance, auditability, and continuity
  • Build and maintain performance dashboards tracking automated quoting activity, win rates, margin per load, and load conversion across machine freight channels
  • Deliver regular reporting cadences (weekly and monthly) on machine freight performance to the Director of Pricing & Market Intelligence and senior leadership
  • Identify trends in automated quote performance and translate findings into specific, actionable adjustments to profiles or logic
  • Track and report on escalation frequency, automation failure points, and margin leakage within the machine freight channel
  • Actively test and iterate on profile configurations to improve win rate, margin capture, and automation coverage over time
  • Contribute to the pricing flywheel by feeding machine freight performance data back into pricing models and automation logic
  • Stay current on market rate trends and carrier behavior to ensure automated pricing logic remains competitive and responsive to market conditions
  • Identify opportunities to expand machine freight coverage to new shippers, lanes, or load types

Requirements

  • Bachelor's degree in Business, Finance, Supply Chain, Economics, or related field
  • 5+ years of experience in freight brokerage, logistics analytics, pricing operations, or a related commercial environment
  • Deep, hands-on experience with automated quoting platforms, TMS systems, or pricing tools
  • Demonstrated ability to build, manage, and optimize rules-based systems or shipper and customer profile configurations
  • Proven track record of building and owning performance dashboards and reporting infrastructure
  • Strong working knowledge of truckload market dynamics, lane economics, and rate behavior
  • Experience working cross-functionally with operations and technology teams to enable automation workflows
  • Advanced proficiency in Microsoft Excel and data analysis tools
  • Experience with BI platforms (Power BI, Tableau, or similar)
  • Familiarity with TMS, CRM, pricing tools, and automation systems
  • Strong comfort working with data infrastructure and technology teams
Benefits
  • Competitive base pay & commission incentives
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
automated pricing platformautomated quoting systemsmarkup curveslane rulesprofile segmentation logicperformance dashboardsdata analysisrules-based systemsreporting infrastructuremarket rate trends
Soft Skills
problem identificationcross-functional collaborationcommunicationanalytical thinkingadaptabilityattention to detailstrategic thinkingcontinuous improvementdocumentationescalation management