Director of Key Accounts – Commercial

KCAS Bioanalytical & Biomarker Services

Director of Key Accounts expanding strategic client relationships for KCAS Bio, a contract research organization advancing human and animal health. Driving bioanalytical services growth, bookings, and revenue across key accounts.

Posted 8/19/2026full-timeRemote • 🇺🇸 United StatesLeadWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in strategic account management and business development within the life sciences industry, with a strong focus on building relationships with senior-level stakeholders and achieving sales targets. Proficient in utilizing CRM systems for managing account data and driving revenue growth through effective collaboration across internal teams.

Highest-signal resume keywords

Strategic Account ManagementBusiness DevelopmentSalesforce CRM ProficiencyBioanalytical Services SalesCRO Industry Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales Target AchievementAccount Strategy DevelopmentOpportunity Pipeline ManagementProposal DevelopmentNegotiation SkillsComplex Service SalesMarket KnowledgeForecastingAccount MappingSite-Activation Planning

Soft Skills

Interpersonal SkillsRelationship BuildingCommunication SkillsPresentation SkillsOrganizational Skills

Tools & Technologies

SalesforceCRM Systems

Industry Keywords

Life SciencesCROCDMOBioanalytical MarketGLPGCPLC-MS/MSLigand Binding AssaysPCRNGS

Tech Stack

Tools & technologies

Google Cloud Platform

About the role

Key responsibilities & impact

Partner with key customers to help them understand and utilize KCAS Bio's bioanalytical, biomarker, and next-generation therapy services
Develop and grow strategic relationships within an assigned portfolio of key accounts
Expand the breadth of business across assigned organizations
Achieve assigned booking and revenue growth targets
Develop and execute coordinated account strategies with Business Development, Inside Sales, Scientific Advisors, Program Management, Marketing, and Operations
Identify opportunities to deepen, broaden, and strategically expand key-account partnerships
Develop and execute strategic account plans
Identify and pursue new opportunities within assigned accounts
Drive the key-account sales process in collaboration with internal stakeholders
Maintain account maps and develop strategic site-activation plans
Build relationships with client stakeholders, including C-suite and senior decision makers
Develop and manage account funnels, opportunity pipelines, forecasts, proposals, RFIs, SOWs, pricing strategies, and negotiations
Maintain knowledge of KCAS capabilities, the bioanalytical market, competitive landscape, and scientific and industry trends
Maintain accurate account, contact, opportunity, and pipeline data in Salesforce and other CRM systems
Provide account updates, forecasts, risks, and growth opportunities to Sales leadership
Collaborate with Marketing on account-based marketing strategies and campaigns
Attend industry conferences, client meetings, and events
Partner with Program Management and Operations to support the client experience and commercial-operational continuity
Assist Commercial leadership with domestic revenue and growth strategies

Requirements

What you’ll need

Bachelor's or master's degree in a related field
At least 7 years of experience in the life sciences industry, including 3–5 years of direct sales, business development, strategic account management, or client management experience
Experience within a CRO, CDMO, pharmaceutical, biotechnology, or closely related life sciences environment; CRO experience strongly preferred
Experience selling or supporting complex bioanalytical services across LC-MS/MS, ligand binding assays, flow cytometry, and molecular platforms such as PCR/qPCR/ddPCR/NGS within regulated GLP/GCP environments
Proven success achieving or exceeding sales and booking targets, including year-over-year growth within assigned accounts or territories
Experience developing and executing strategic account plans within complex client organizations
Ability to expand existing client relationships by identifying new stakeholders, sites, programs, and service opportunities
Experience developing relationships with senior-level and C-suite decision makers
Ability to navigate and close complex, technical service opportunities
Strong understanding of the CRO sales cycle, including opportunity development, proposals, pricing, negotiation, and contracting
Outstanding interpersonal, relationship-building, communication, and presentation skills
Strong persuasion, negotiation, and objection-handling skills
Ability to work independently while collaborating effectively with Business Development, Scientific Advisors, Operations, Program Management, Marketing, and other internal partners
Strong organizational and strategic planning skills with the ability to manage multiple complex accounts and opportunities simultaneously
Experience utilizing CRM systems such as Salesforce for account activity, opportunity pipelines, forecasting, and business data
Proactive, self-motivated, and able to thrive in a fast-paced, dynamic environment

Benefits

Comp & perks

Company-sponsored events including food trucks, family days, and spirit days
KCAS University career development
Wellness, inclusion, and community outreach opportunities
Stock ownership program
Access to the latest technology
Paid time off to volunteer