Total Rewards Analyst
Enova International
HR Program Manager
KBS - Kellermeyer Bergensons Services, LLC
full-time
Posted on:
Origin: • 🇺🇸 United States
Visit company websiteSalary
💰 $77,000 - $109,000 per year
Job Level
Mid-LevelSenior
About the role
- Design and launch new HR Service Center programs and frameworks from concept to implementation, ensuring alignment with strategic goals and long-term scalability.
- Build and optimize infrastructure for service delivery, including workflows, standard work documentation, and performance tracking systems to ensure consistency and efficiency across all service lines.
- Develop and analyze service delivery metrics to identify trends, drive improvements, and provide actionable insights to HR and business leaders through regular performance reviews.
- Collaborate with People Analytics to ensure HR Service Center data is accurately captured, structured, and reported, enabling data-driven decision-making and compliance tracking.
- Ensure consistent service delivery and policy alignment by partnering with HR Managers, ER Investigators, and Legal/Compliance teams.
- Facilitate training and development programs for HR Service Center staff, supporting onboarding, policy updates, and skill-building initiatives.
- Serve as a strategic liaison across HR functions, ensuring seamless integration and collaboration with Talent Acquisition, Total Rewards, and People Business Partners.
- Drive innovation by identifying gaps in current processes and developing new solutions to enhance employee experience and operational efficiency.
- Lead cross-functional initiatives, support change management, and foster a culture of accountability and excellence.
Requirements
- 5+ years of HR, operations, or program management experience.
- Strong analytical and problem-solving skills.
- Excellent communication and stakeholder management abilities.
- Proficiency in HRIS systems and data reporting tools.
- Bilingual in English and Spanish preferred.
- Demonstrated ability to manage multiple priorities and drive results.
- Prior experience in HR Operations or HR service delivery strongly preferred.
- Bachelor's Degree in Human Resources or Business (preferred).
- Professional designation of PHR, SPHR desired but not required.
- Ability to submit verification of your legal right to work in the United States for any employer.
