Reviews customer contracts to extract terms and conditions that need to be sent to subcontractors such as scope of work, Service Level Agreements (SLAs), criminal background and drug testing requirements
Develops contract templates such as Amendments, Addenda and compliance attestation letters using word processing software with applicable terms and conditions and sends finalized and approved templates with terms and conditions to subcontractors via electronic signature software
Monitors and measures the lifecycle status of contract documents sent to subcontractors such as number of documents sent and signed or not signed.
Conducts outreach to subcontractors to ensure they sign contract documents by any applicable deadline and makes recommendations to terminate if applicable for failure to agree or sign a required contract document.
Prepares spreadsheets with customer specific criminal background and drug testing requirements to ensure customer records are updated accordingly in the company’s ERP
Sends completed spreadsheets with customer specific criminal background and drug testing requirements to cross-functional team responsible for updating customer records in the company’s ERP
Frequently monitors new customer records in the ERP to ensure their contracts are proactively reviewed for terms and conditions that need to be passed down to subcontractors
Develops or revises process or guidance documentation such as flowcharts, checklists and other miscellaneous documents
Provides overviews and general guidance to cross-functional staff and third-party subcontractors to ensure contract terms and conditions are understood to ensure compliance
Regularly meets with leadership team to share and review performance measurements, provide constructive feedback, brainstorm and share ideas
Develops ad-hoc and management reports as needed to Director of Subcontractor Compliance
Prioritizes workload and works independently and communicates clearly and professionally
Assesses current processes on a frequent basis to identify process improvement opportunities
Takes initiative to set up meetings with staff to gather information, resolve issues, mitigate risk or discuss ways to solve problems and improve processes
Performs other related duties as required and assigned to support the Subcontractor Compliance Department

Requirements

Experience with contract administration
Highly proficient in Excel and Word
Has excellent communication skills, both oral and written
Possesses strong mathematical skills, ability to analyze and disseminate data, and create reports
Ability to analyze problems and implement effective solutions
Superior attention to detail, data entry accuracy, and editing skills
Demonstrates ability to be flexible, prioritize tasks and responsibilities and complete duties and projects within allotted time
Able to respond to change productively and to handle additional tasks and projects as assigned
Knowledge of customer service, and supply chain management principles and practices
5 years of experience and knowledge of contract administration
Bachelor’s degree in business administration is highly preferred
Strong knowledge of Microsoft Office programs to include Word, Excel, PowerPoint, Teams and Outlook, with an emphasis on Word and Excel (VLOOKUP, Pivot Tables, Graphs, etc.).
Must be able to read and interpret documents, such as letters, email communication, contracts, instructions and procedure manuals in oral, written or diagram form
Must be able to perform basic math calculations (add, subtract, multiply, divide) using whole numbers, fractions, decimals and analyze statistical reports
Bilingual English/Spanish preferred

Benefits

Paid Time Off
Paid Holidays
Sick Time
Life Insurance
Short Term Disability – Employer paid
Long Term Disability
Supplemental Health Insurance (E.G., Accident)
401k plan with a match or Non-qualified Deferred Compensation Plan
Pet Insurance
PerkSpot Discount Program – discounts on travel, gyms, cell phones, restaurants, auto, apparel & electronics

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

contract administrationdata analysisreport creationdata entry accuracymathematical skillsprocess improvementdocument interpretationVLOOKUPPivot Tablesstatistical analysis

Soft Skills

communication skillsattention to detailflexibilityprioritizationproblem-solvinginitiativeindependenceconstructive feedbackcollaborationtime management