KBS - Kellermeyer Bergensons Services, LLC

Strategic Account Manager – Healthcare

KBS - Kellermeyer Bergensons Services, LLC

full-time

Posted on:

Origin:  • 🇺🇸 United States

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Salary

💰 $100,000 - $130,000 per year

Job Level

Mid-LevelSenior

About the role

  • Act as senior point of contact with healthcare customers and establishes productive, professional relationships with key personnel in assigned customer accounts.
  • Meet assigned sales quota and expectations for profitability for assigned accounts, independently or in partnership with the Sales team.
  • Work with and through the company SAM program leadership, field operations, customer service, finance, accounting, and sales teams to deliver service and growth.
  • Conduct Quarterly Business Review (QBR) process with each assigned customer.
  • Proactively assess, clarify, and validate customer needs and related performance data on an ongoing basis, and communicate trends, opportunities, and progress.
  • Lead solution development efforts that best address customer needs, while coordinating the involvement of all necessary company personnel
  • Strategic guidance in planning and executing environmental services operations to ensure a consistently high cleanliness and infection control standard.
  • Implement and monitors appropriate quality control program to ensure adherence to cleaning standards.
  • Develop and implement protocols and procedures for environmental services in accordance with OSHA regulations and industry best practices.

Requirements

  • 5-10 years of experience in the cleaning/janitorial services for medical accounts
  • Environmental Services background
  • Understanding of compliance and standards in regard to the cleaning of medical/hospital environments
  • Familiar with infectious disease protocols, hazardous waste, and CVS guidelines
  • Account management and sales experience
  • Certified Healthcare Environmental Services Professional (CHESP) is preferred.
  • Ability to implement and monitor appropriate quality control program to ensure adherence to cleaning standards.
  • Ability to be fully compliant with Joint Commissions standards and other local, state, and federal agencies.
  • Experience with SalesForce