KBRA

Operations

• Research and create sales target lists of potential clients; Manage all incoming client inquiries
• Support a dedicated team of sales representatives and act as the primary point of contact for contract drafting, negotiation, and execution processes.
• Analyze account information, license parameters, and contract terms with extreme attention to detail in order to support the sales team with proposals for pricing and contractual requirements.
• Draft sales contracts in accordance with internal policies while evaluating both business and client needs.
• Complete primary review of and validate all executed contracts, confirming compliance with internal policies and best practices. Ensure all information required for order submission is documented and accurate. Facilitate any subsequent changes or adjustments requested.
• Lead collaboration with Finance, Legal, Billing plus other stakeholders to review complex contracts to define specific deliverables, terms, or other contractual elements related to new sales.
• Maintain accurate client data throughout CRM and different systems, ensure pricing and allocations are correct, and document pertinent transaction details. Ensure consistency and accuracy for all stages of the sales cycle.
• Ensure internal and external client queries are fully resolved in a timely fashion with a high level of satisfaction.

Sales Operations Analyst