Senior VIP Desktop Support Technician

KBR, Inc.

Senior VIP Desktop Support Technician providing onsite support for senior executives and business leaders. Delivering high-touch service, ensuring technology issues resolved quickly with minimal disruption.

Posted 7/22/2026full-timeArlington • Virginia • 🇺🇸 United StatesSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in providing high-touch technical support to executives and VIP personnel, with a strong focus on customer service, problem-solving, and proactive technology management. Proficient in troubleshooting and supporting a range of technologies, including Windows operating systems and Microsoft 365 applications.

Highest-signal resume keywords

Technical Support ExperienceWindows Operating Systems TroubleshootingMicrosoft 365 Applications SupportCustomer-Facing Technical SupportExecutive Support Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Desktop SupportDeskside SupportEnd-User SupportTechnology Issue ResolutionMobile Device Configuration

Soft Skills

ProfessionalismDiscretionExceptional Customer ServiceRelationship Building

Tools & Technologies

Collaboration ToolsConference Room SystemsDocking StationsPrintersPeripheral Devices

Certifications & Qualifications

Bachelor's Degree in Information TechnologyBachelor's Degree in Computer ScienceBachelor's Degree in Information Systems

Industry Keywords

Enterprise EnvironmentCorporate SupportGovernment SupportIT CoordinationExecutive Office Technology

Tech Stack

Tools & technologies

Cyber Security

About the role

Key responsibilities & impact

Serve as the primary onsite technical support resource for executives, senior leaders, and designated VIP personnel
Provide responsive, high-touch technical support with a focus on professionalism, discretion, and exceptional customer service
Develop trusted working relationships with executives, executive assistants, and administrative staff
Respond to executive support requests received directly from executives, executive assistants, administrative personnel, or IT leadership
Proactively identify and resolve technology issues before they impact executive productivity
Maintain awareness of executive schedules, meetings, and critical events to proactively support technology needs and minimize business disruption
Provide onsite support for executive meetings, leadership events, town halls, board meetings, and other high-visibility activities as required
Support executive office technology, conference room systems, collaboration tools, displays, docking stations, printers, and peripheral devices
Assist executives with mobile device setup, configuration, troubleshooting, and synchronization
Coordinate support activities with infrastructure, networking, cybersecurity, telecommunications, and other IT teams to ensure rapid issue resolution

Requirements

What you’ll need

Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field; or an equivalent combination of education and experience
5+ years of desktop, deskside, or end-user support experience within an enterprise environment
Experience supporting senior executives, leadership teams, or VIP users in a corporate or government environment
Experience troubleshooting Windows operating systems, Microsoft 365 applications, endpoint hardware, and collaboration technologies
Experience providing onsite, customer-facing technical support

Benefits

Comp & perks

KBR offers a selection of competitive lifestyle benefits which could include a 401K plan with company match
medical
dental
vision
life insurance
AD&D
flexible spending account
disability
paid time off
flexible work schedule
career advancement through professional training and development