Managing and escalating GCSS-Army incident reports to the Service Desk.
Training contractor personnel that perform daily GCSS-Army functions for the APS-3 team and special projects in TUC 930 and 960.
Providing troubleshooting assistance for daily critical warehouse processes.
Developing job aids that support work instructions for SSA/warehouse operations.
Formulate teaching outlines and determine instructional methods and utilizing knowledge of specified training needs and effectiveness.
Perform all other position related duties as assigned or requested to include providing reports related to training and GCSS-Army user report.
Requirements
High School diploma required
Associate’s degree or (2) years equivalent work experience in related field
Must Possess a valid State Motor Vehicle Operator License.
Must be a U.S. Citizen.
Must be able to obtain and maintain local base access.
Must be able to obtain and maintain a favorable Common Access Card (CAC) issuance.
Preferred experience as a DoD contractor, GSA employee, or uniformed military with the ability to review and apply technical specifications and requirements.
Strong written and oral communication.
Strong working knowledge of Supply Support Activity (SSA) core processes, Excess and Reparable Management, and Plant 2000/2001 Material Requirements Planning (MRP).
Familiarity with supply reports in Business Intelligence (BI) Launch Pad.
Proficiency in GCSS-Army process troubleshooting and understanding the functional flow of customer requirements and material procurement.
Knowledge of the GCSS-Army Training and Certification (GTRAC) system and associated personnel roles.
Skill in using Microsoft Word, PowerPoint, and Excel.
Benefits
401K plan with company match
medical
dental
vision
life insurance
AD&D
flexible spending account
disability
paid time off
flexible work schedule
career advancement through professional training and development
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
GCSS-ArmytroubleshootingSupply Support Activity (SSA) processesExcess ManagementReparable ManagementMaterial Requirements Planning (MRP)Business Intelligence (BI) Launch PadGCSS-Army Training and Certification (GTRAC)Microsoft WordMicrosoft PowerPoint
Soft skills
strong written communicationstrong oral communicationtraininginstructional methodsreporting
Certifications
valid State Motor Vehicle Operator LicenseCommon Access Card (CAC)