Senior Quality Engineer

KAYAK

Senior Quality Engineer at KAYAK ensuring product quality for global travelers. Develop strategies and metrics for quality across multiple business domains.

Posted 7/31/2026full-timeConcord • Massachusetts • 🇺🇸 United StatesSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in defining and tracking quality metrics, implementing AI-assisted quality tools, and leading cross-team quality initiatives. Proficient in CI/CD practices, automated testing strategies, and effective communication to enhance product quality.

Highest-signal resume keywords

Quality Metrics DefinitionCI/CD PracticesAI Tool ApplicationAutomated Testing StrategiesCross-Team Collaboration

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Quality MetricsAutomated TestingTest PlanningIssue TriageDefect AnalysisAPI KnowledgeVersion ControlProduction TestingRisk AssessmentHolistic Quality View

Soft Skills

Effective CommunicationProactive CollaborationOwnershipKnowledge SharingLeadership

Tools & Technologies

AtlassianCI/CD ToolsLogging PlatformsObservability ToolsSynthetic Monitoring

Industry Keywords

Shift-Left TestingContract TestingUser Acceptance TestingRelease ManagementAsynchronous Quality Practices

About the role

Key responsibilities & impact

Define and track quality metrics (such as defect escape rate, automated coverage, and release risk score) for critical business domains, and share progress and trends with engineering and product teams.
Design and drive a built-in quality strategy for your domain — such as shift-left testing, contract testing between services, or synthetic monitoring — aligned with business goals.
Own ticketing pipeline and triage newly reported customer-facing issues, identify trends, and escalate critical issues to the relevant engineering teams as needed.
Evaluate, pilot, and drive adoption of AI-assisted quality tools for use cases like test case generation, defect triage, and log analysis.
Audit and expand automated test coverage across unit, integration, API, and end-to-end tiers — identifying gaps and prioritizing investments based on risk and usage data.
Refine and automate production testing practices (e.g., canary releases, synthetic transactions, production error-rate dashboards) to catch escaped bugs quickly and drive fixes that prevent recurrence.
Lead user acceptance and staging sign-off on major releases, coordinating directly with product and engineering teams to confirm readiness before launch.
Run knowledge-sharing sessions, pairing, and test-plan reviews to raise the quality bar across engineering teams.
Contribute to the team's evolving approach to asynchronous quality practices — helping move quality from a release gate to an ongoing, embedded discipline.
Collaborate with external partners to represent K4B in the innovation and expansion of the application.

Requirements

What you’ll need

5+ years of experience understanding of quality metrics, their trade-offs, and how to combine them into a holistic view of product quality.
Solid knowledge of CI/CD, version control, APIs, and how large-scale web applications work.
Experience applying AI tools responsibly to test planning, issue triage, automation, or other quality workflows — equivalent experience with emerging tooling is equally welcome.
A demonstrated ability to lead quality-focused projects and initiatives that span multiple teams or a broader engineering organization.
Clear and effective communication skills, both in writing and in conversation, with a proactive approach to collaboration and a sense of ownership for team outcomes.
Hands-on experience with modern issue tracking software (e.g., Atlassian), and logging or observability platforms.
A background in computer science or a related technical field — whether through a degree, a bootcamp, self-directed study, or equivalent hands-on experience; all pathways are considered.
Familiarity with release and off-cycle management processes is a plus, particularly if you are interested in participating in release rotation.

Benefits

Comp & perks

Work from (almost) anywhere for up to 20 days per year
Focus on mental health and well-being:
Company-paid therapy sessions through SpringHealth
Company-paid subscription to HeadSpace
Company-wide week off a year – the whole team fully recharges (and returns without a pile-up of work!)
No meeting Fridays
Paid parental leave
Generous paid vacation + time off for your birthday
Paid volunteer time
Focus on your career growth:
Development Dollars
Leadership development
Access to thousands of on-demand e-learnings
Travel Discounts
Employee Resource Groups
Competitive retirement and health plans
Free lunch 2 days per week
Fun quarterly events such as boat trips, arcades, ski trips, Thursday happy hours, and more