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KAYAK

Associate Commercial Partnerships Manager

KAYAK

Associate Commercial Partnerships Manager at KAYAK maximizing airline and OTA relationships through data-driven strategies. Collaborating cross-functionally to enhance travel search engine performance.

Posted 6/25/2026full-timeCambridge • Massachusetts • 🇺🇸 United StatesJuniorMid-Level💰 $80,000 - $90,000 per yearWebsite

About the role

Key responsibilities & impact
  • Build, negotiate, and maintain relationships with partners in our flights business, which includes both airlines and online travel agencies (OTAs), acting as a primary point of contact for day-to-day needs and account development.
  • Maximize existing relationships in terms of revenue generation and form new partnerships to benefit KAYAK's product and users.
  • Identify and address gaps in content within the search results, and drive content optimization across KAYAK's metasearch platform to improve partner visibility, competitiveness and conversion.
  • Analyze and monitor the performance of content on KAYAK and of partnerships with third parties, using business and user metrics, leveraging tools such as Salesforce and reporting/BI tools to surface trends, risks and opportunities.
  • Measure product performance using business and user metrics, and establish relevant reports for internal and external stakeholders.
  • Develop strong relationships and work cross-functionally with the KAYAK Commercial, Product and Engineering teams to support integrations, troubleshoot issues and prioritize improvements.
  • Monitor the competitive landscape of travel search sites, identify KAYAK weaknesses, formulate and execute a plan to close the gap.

Requirements

What you’ll need
  • At least 4 years of meaningful commercial partnerships, account management, business development, or related experience; airline or travel industry background is a plus.
  • Strong analytical and problem-solving skills, with comfort working in Excel/Google Sheets and using data to inform decisions and recommendations.
  • Experience managing multiple projects of varying size and scope simultaneously, while prioritizing appropriately.
  • Ability to handle complex, multi-faceted relationships and collaborate effectively with both internal technical teams and senior commercial stakeholders.
  • Clear and confident verbal and written communication skills, including experience presenting findings or recommendations.
  • Ability to effectively liaise with both internal technical teams and senior members of the KAYAK commercial team
  • Embody the KAYAK ethos — Be Bold, Own It, Win As One
  • Familiarity with metasearch, e-marketplace or price comparison platforms.
  • Experience with CRM or reporting tools (e.g., Salesforce, Looker or similar).
  • Prior experience contributing to business reviews, commercial reporting or partner-facing performance discussions.

Benefits

Comp & perks
  • Work from (almost) anywhere for up to 20 days per year
  • Focus on mental health and well-being:
  • Company-paid therapy sessions through SpringHealth
  • Company-paid subscription to HeadSpace
  • Company-wide week off a year - the whole team fully recharges (and returns without a pile-up of work!)
  • No meeting Fridays
  • Paid parental leave
  • Generous paid vacation + time off for your birthday
  • Paid volunteer time
  • Focus on your career growth:
  • Development Dollars
  • Leadership development
  • Access to thousands of on-demand e-learnings
  • Travel Discounts
  • Employee Resource Groups
  • Competitive retirement and health plans
  • Free lunch 2 days per week
  • Fun quarterly events such as boat trips, arcades, ski trips, Thursday happy hours, and more

ATS Keywords

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Hard Skills & Tools
business developmentaccount managementcontent optimizationdata analysisperformance measurementproject managementrelationship managementreportingproblem-solvinganalytical skills
Soft Skills
communication skillscollaborationnegotiationinterpersonal skillsprioritizationpresentation skillscross-functional teamworkadaptabilitystrategic thinkingleadership