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Client Onboarding Assistant
Kaufman RossinClient Onboarding Assistant providing administrative support for onboarding processes in a professional services firm. Interested in collaborative environment with a focus on compliance and client service.
About the role
Key responsibilities & impact- Provide administrative and operational support for the client onboarding process.
- Assist with preparing, tracking, and documenting new client requests while supporting related compliance and administrative activities.
- Review submissions for completeness and accuracy prior to further review.
- Track onboarding requests and maintain status updates in internal systems or trackers.
- Route requests and supporting documentation to appropriate stakeholders.
- Follow up with internal teams to gather missing information or required approvals.
- Maintain organized electronic files and documentation related to onboarding activities.
- Record approvals, comments, and supporting materials throughout the workflow.
- Support reporting, data entry, and process tracking related to onboarding activities.
- Monitor outstanding items to help ensure deadlines are met and escalate delays when necessary.
- Assist with background checks, compliance documentation, and related processes as applicable.
- Support internal review processes, including coordination and documentation of inquiries.
- Perform general administrative tasks to support the client onboarding lifecycle.
- Maintain confidentiality of sensitive client and organizational information at all times.
Requirements
What you’ll need- Strong sense of urgency with the ability to manage time-sensitive tasks.
- Exceptional attention to detail and organizational skills.
- Strong technical aptitude and ability to learn new systems quickly.
- Adaptability and willingness to work within evolving processes.
- Excellent written and verbal communication skills.
- Ability to work both independently and collaboratively in a fast-paced environment.
- Experience with Salesforce is preferred.
- Experience working with other CRM or workflow management systems is a plus, but not required.
- Availability to work standard business hours aligned with team operations.
Benefits
Comp & perks- Work-Life Balance
- People First Company
- Hybrid work policy
- Working directly with peers in the US
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
data entryprocess trackingcompliance documentationbackground checksclient onboardingworkflow management
Soft Skills
attention to detailorganizational skillstime managementadaptabilitywritten communicationverbal communicationcollaborationindependencesense of urgency