Katalon

Product Designer

• - Design wireframes, prototypes, and high-fidelity interfaces for SaaS, CRM, and enterprise applications to meet business objectives and user needs
• - Create user journey flows, visuals, and UI assets to support the iterative design process
• - Explore and prototype design hypotheses, testing divergent ideas and solutions
• - Apply logical UX flow principles to create seamless, intuitive user experiences across all touchpoints
• - Build and maintain a consistent design language system across products and platforms
• - Collaborate with product teams, developers, and stakeholders to align design solutions with business and technical requirements.
• - Present design work effectively, providing the rationale for decisions and addressing feedback.
• - Document design specifications to ensure clarity for product teams and technical implementation.
• - Manage multiple design projects, prioritizing tasks and meeting deadlines in a fast-paced environment.
• - Conduct in-depth research and usability evaluations to identify areas for improvement and validate design choices
• - Stay updated on industry trends, best practices, and emerging technologies to enhance design solutions.
• - Support design reviews with prototypes and presentations to gain stakeholder alignment.

SDET

• Lead and deliver technical engagements for clients.
• Assess client environments, implement product setups and configure project-level integrations within the Katalon solutions.
• Conduct technical workshops, troubleshooting sessions, and hands-on training to help clients implement best practices in test automation with Katalon.
• Develop a subset of scalable and robust test automation scripts tailored to client needs.
• Integrate Katalon with client CI/CD pipelines, ensuring seamless build, deployment, and testing workflows.
• Provide guidance on testing APIs, back-end services, and modern cloud-based testing solutions.
• Work closely with the Engagement Manager to align technical solutions with overall customer success initiatives.
• Serve as a subject matter expert on test automation technologies and quality engineering best practices with Katalon.
• Mentor and support less experienced team members, fostering a culture of technical excellence and continuous improvement.
• Provide strategic consulting to clients on how to overcome adoption barriers and optimize their testing practices using Katalon.
• Actively contribute to the development of technical documentation, best practices, and reusable assets for future engagements.

Test Automation Architect

Customer Success Manager

• - Manage a portfolio of global public sector customers, driving product adoption, ensuring customer retention, and maintaining high satisfaction levels.
• - Build and maintain regular engagement with Partners and Resellers responsible for commercial relationships and renewals of public sector accounts.
• - Collaborate closely with the Partner Success Manager to design and execute partner-led programs that enhance customer engagement and value realization.
• - Develop and deliver scalable initiatives — such as webinars, digital enablement content, and interactive sessions (e.g., office hours) — to promote product adoption and best practices.
• - Leverage product usage data and account health metrics to prioritize outreach, identify trends, and take proactive actions to maximize customer success.
• - Execute retention strategies (“save plays”) for customers exhibiting decreased usage or potential churn risk.
• - Maintain deep expertise in the Katalon platform, its key use cases, and best practices to effectively guide and advise customers.
• - Gather and synthesize customer insights from engagement and data analysis to identify common adoption barriers, usage challenges, and churn drivers across the public sector segment.

Backend Engineer

• Design, develop, and maintain scalable web applications across front-end and back-end.
• Build APIs and services using Java (Quarkus, Spring Boot) and ensure integration with PostgreSQL databases.
• Develop responsive and high-performing user interfaces with React and TypeScript.
• Work with Kafka to design and implement event-driven systems.
• Containerize applications using Docker and contribute to deployment pipelines.
• Ensure application security, performance, and reliability.
• Troubleshoot, debug, and resolve issues across the stack.
• Collaborate with product managers, designers, and engineers to deliver high-quality features.
• Demonstrate a proactive attitude by identifying opportunities for improvement and driving solutions.
• Apply a product mindset by focusing on user needs and delivering business value, not just technical output.

Product Designer

Test Automation Architect

Customer Success Manager

Senior Fullstack Engineer, Java, React, TypeScript