Customer Support

KassenKompass GmbH

Customer Support assisting in various tasks related to sales and internal processes at KassenKompass GmbH. Engaging with customers and optimizing internal sales structures while being part of a motivated team.

Posted 7/26/2026full-timeRemote • 🇩🇪 GermanyMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong support capabilities in sales processes, customer relationship management, and contract preparation, with a focus on optimizing internal structures and providing excellent customer service.

Highest-signal resume keywords

Customer Relationship ManagementSales Process OptimizationContract PreparationBusiness Administration DegreeInsurance Sector Experience

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

CommunicationCustomer SupportTeam CollaborationFeedback Contribution

Tools & Technologies

CRM Database

Industry Keywords

InsuranceSales ProjectsBusiness AdministrationMarketingCommunication Studies

About the role

Key responsibilities & impact

You provide background support to our consulting team
You actively contribute to our sales projects
Your varied responsibilities include calling customers, maintaining our CRM databases, and preparing contracts
Ensure that customers feel well supported and understood
You assist in building and optimizing our internal sales processes and structures
As we continuously evolve, we welcome your feedback and ideas.

Requirements

What you’ll need

Preferred: degree or background in Business Administration, Marketing, Communication Studies, or Insurance
Experience in the insurance sector is a plus
Ideally at least 1 year of support experience (optional)

Benefits

Comp & perks

Direct collaboration with the founders and insight into post-'Höhle der Löwen' scaling (after our appearance on the German 'Shark Tank')
Office at the Elbphilharmonie with views over the harbor
Short decision-making paths, high impact, real ownership
A motivated team and an active scaling phase — you will have a major influence on shaping our growth
We're in a very exciting phase with a motivated team and are now scaling up!